you members got me in trouble

[Ockrocket]

Well done... you should only accept and pay for a product that does what it is supposed to do for you. 

For many years now I suspect my phone and internet provider has had a note that pops up next to either of my phone numbers on their caller ID when I ring them up.... I think it reads "Oh s**t, now what is his problem this time?" 

They certainly do take notice of me these days when I get on to them, and usually they fix things to my satisfaction quite promptly.. subsequently they have a loyal customer in me, and they now also have my wife's mobile phone contract as well. 

Demand good customer service, and accept nothing less.. it also pays off in the long run for the company to look after their customers (if they are a wise company)

Looking forward to hearing how your apnea improves from here on out. 

[sleepy1235]

I applaud you for standing up and insisting on effective results. I find that a lot of people working with sleep patients have this casual attitude of "good enough."

[trish6hundred]

GREAT JOB,! silversnore,
keep up the good work.
The “black star” is a good thing, it’s great to hear that you got a good fitting mask.

[Hydrangea]

<golf clap>

Well done!!!! Congrats!

I've been told by insiders that I quickly get red-flagged (by various places I go to for customer service... including drs). I'm a-ok with that.

[Phill]

I applaud you for standing up and insisting on effective results. I find that a lot of people working with sleep patients have this casual attitude of "good enough."

I can second that, I nearly had my man by the throat insisting that their treatment was not working for me.

As we say here, it is like beating your head against a brick wall.