[Equipment] FYI for VA veteran members

[djensen9367]

I have been on a Resmed Airsense 10 autoset for about 5 yrs.  I initially requested a bilevel aircurve machine because of COPD, was told I had to try the Airsense first.  My machine has over 15,000 hrs and no longer has communication (3g). A couple of weeks ago I requested a new machine and was told VA does not have Airsense 11's yet and new 10's are hard to find. I was put on a list for future consideration.  Just got a call a few days ago from VA and the nice lady said she was ordering me a Resmed Aircurve 10v auto.  What a nice surprise, she said once I receive it to call her and she will set it up remotely for me.  So if you have an old machine from VA that is no longer communicating,send a secure message to your sleep clinic and request a new machine, you might get a pleasant surprise like I did.  I am 100% disabled and VA has been my best friend for a long time, excellent medical care and good people to work with and I get quicker service than my wife with her medicare provider.

[cloudberry]

Hi Bro

Thx for the Tip. Have a Resmed Air 10 from the VA  that no longer logs hours properly. Called them awhile back and they said would have to wait for months due to supply chain issues to get another as they are very hard to get. Called again and like you said they will put me on a list , so things are now heading in the right direction.

[djensen9367]

glad i could help, i got the same response the first time also, once i was on the list it took about a month before i got the call on the new machine. Be patient and good luck