06-26-2019, 11:12 AM
Resmed Airsense 10 Autoset has reset itself.
Hello (again) everyone,
Today i went to sleep in another room, since the AC unit is in my bedroom and i wanted to avoid sleeping in the same room with it, while carrying the machine with me. I've left the humidifier in the bedroom, used the cover, set it up, put on the mask and went to sleep. After waking up, i unplugged the mask for the usual cleaning and brought the machine back in the bedroom. When i plugged it in, that's when i noticed that every bit of therapy info it had, it was reset to 0/null/--. No info about today's sleep session or any of the past ones, no info about usage hours (be it in the Patient or Clinical menu)... it's like the machine has been master factory reset (even the usage hours from the clinical menu, the one which i shouldn't be able to reset, have been reset).
Has this happened to anyone else?
What concerns me is that during this sleep session, the device recorded a very high amount of Central events (~3) which i rarely see jumping over 0.5. When i tried to import this session data, alongside other 5-6 days since the last import, into Sleepyhead, it refused to import anything. I had to download OSCAR and finally got it to work. Time is correctly set, no power outages / failures, machine is bought, not rented. Basically, it has zero data on everything, just as a new machine would.
Today i went to sleep in another room, since the AC unit is in my bedroom and i wanted to avoid sleeping in the same room with it, while carrying the machine with me. I've left the humidifier in the bedroom, used the cover, set it up, put on the mask and went to sleep. After waking up, i unplugged the mask for the usual cleaning and brought the machine back in the bedroom. When i plugged it in, that's when i noticed that every bit of therapy info it had, it was reset to 0/null/--. No info about today's sleep session or any of the past ones, no info about usage hours (be it in the Patient or Clinical menu)... it's like the machine has been master factory reset (even the usage hours from the clinical menu, the one which i shouldn't be able to reset, have been reset).
Has this happened to anyone else?
What concerns me is that during this sleep session, the device recorded a very high amount of Central events (~3) which i rarely see jumping over 0.5. When i tried to import this session data, alongside other 5-6 days since the last import, into Sleepyhead, it refused to import anything. I had to download OSCAR and finally got it to work. Time is correctly set, no power outages / failures, machine is bought, not rented. Basically, it has zero data on everything, just as a new machine would.
