MyAir Data
How do I use MyAir to view my data?
Sleepster
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
RE: MyAir Data
Ok. I guess I just have to wait, then. I put my serial number in two days ago and have received emails from them.
Sleepster
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
05-15-2016, 05:20 PM
(This post was last modified: 05-15-2016, 05:21 PM by rem52.)
RE: MyAir Data
You won't get data until the first day of use AFTER you create your account. So if you got the machine Friday and used it that night then created your MyAir account on Saturday, you will not get the Friday night data from MyAir. The first data available will be the Saturday night data on Sunday morning about 1.5 hours after you quit using the machine.
Make sure you put in the correct serial number, make sure you do not have the machine in airplane mode, and make sure you have a cell signal indication in the upper right corner of your machine display. No bars means your machine cannot send its report and you may need to move your machine.
If you select the My Options list by pressing the knob on your machine and then turn the knob to scroll your display to the About section; at the bottom of the about section you should see the cell connection signal strength, -100dbm is pretty low, -70dbm is better.
RE: MyAir Data
Thanks. I now see three to five bars in the cell signal indicator (up until now all I ever recall having seen there was an asterisk). I verified that I have the right serial number in my profile. Cell connection strength is -79 to -85 dBm.
In the other thread you mentioned the attaboy email. I received one email as part of the registration process, and then a promotional email shortly afterward. But I've never gotten any emails verifying receipt of a data transmission. When I visit the website I see no way to check my data.
Sleepster
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
RE: MyAir Data
If all you saw was an asterisk I don't think your data was getting through. 3-5 bars is good.
Did you move the machine or change something else that might affect the cell signal?
Another thread reported they were on a cruise and had no connection for several days
but then all their data was sent at once when they got a connection.
You might start seeing your data now that you have a good connection.
RE: MyAir Data
Oops - my bad - now I remember the 'snowflake' - yes that is the cooling down symbol. The cell bars should be to the right of that.
Good luck working with ResMed - maybe you can get your DME to help (insert maniacal laugh here) - sorry DMEs are not well regarded around here.
RE: MyAir Data
Do you get an email confirming receipt of your data (each day) or do you have to go to the website to check?
Sleepster
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
RE: MyAir Data
You need to go the web site daily. Occasionally MyAir sends you a congratulatory e-mail for earning a gold badge for using your cpap a minimum of so many hours for 20 out of 30 days. With the data available on SH and ResScan MyAir is basically a cheerleading site to encourage compliance. It also has utility for those interested in only a minimal amount of data. I have little use for it.
Happy Pappin'
Never Give In, Never Give Up
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA.
