Icon Premo not recording data

[Veracityau]

Hi,

I bought a new Icon Premo yesterday, but part way through the night I noticed that usage hours were still showing as zero. Same this morning when I checked. All stats are still at zero.

Does anyone have any idea what might be going on? Is this a set up issue or is it a fault?

That data card is inserted and I heard a little beep when it went in.

Apart from the obvious of needing to know how I'm doing, the clinical study I'm participating in needs data, and I really don't want to go back to the non-humidifier machine the loaned me.

Any help much appreciated!

Thanks

[OpalRose]

Hi Veracityau,
Who did you buy your machine from? If it is new, there should be a warranty.

You can order a clinicians manual for your machine.
http://www.apneaboard.com/adjust-cpap-pr...tup-manual

Possibly something is not set up properly.

On the other hand, I would think that to participate in a clinicial study, they would want you to use their equipment?

[trish6hundred]

Hi Veracityau,
WELCOME! to the forum.!
The clinicians manual will tell you all about how to set that up.
Hang in there for more answers to your question and good luck to you with your CPAP therapy.

[Veracityau]

Thanks. I'll check that manual out.

BTW, The study is happy for me to use any data-capable machine.

[jonnycashsystem]

Hello, I have an F&P Icon Auto and it's not recording either, anyone have solutions?