OSCAR: Couldn't Find Valid Machine Data

[Kyriosjon]

Attempting to import data from a Resmed S9.
New card installed Friday.
Windows 11; card is locked when reading.
When I start import OSCAR says a Resmed file structure for S9 located, but then it says it couldn't find any valid machine data.

Root of SD Card:


05/19/2022  04:01 PM    <DIR>          DATALOG
05/23/2022  07:46 AM            41,280 STR.edf
05/19/2022  04:02 PM                 4 Identification.crc
05/19/2022  04:02 PM               116 Identification.tgt
05/23/2022  07:46 AM                 8 STR.crc


DATALOG folder:
05/20/2022  12:25 AM           642,768 20220519_223809_BRP.edf
05/20/2022  12:25 AM                 8 20220519_223809_BRP.crc
05/20/2022  12:25 AM               692 20220519_223809_EVE.edf
05/20/2022  12:25 AM                 8 20220519_223809_EVE.crc
05/20/2022  12:25 AM            73,692 20220519_223809_PLD.edf
05/20/2022  12:25 AM                 8 20220519_223809_PLD.crc
05/20/2022  12:25 AM            26,448 20220519_223809_SAD.edf
05/20/2022  12:25 AM                 8 20220519_223809_SAD.crc
05/20/2022  05:19 AM         1,752,768 20220520_002733_BRP.edf
05/20/2022  05:19 AM                 8 20220520_002733_BRP.crc
05/20/2022  05:19 AM               872 20220520_002733_EVE.edf
05/20/2022  05:19 AM                 8 20220520_002733_EVE.crc
05/20/2022  05:19 AM           195,792 20220520_002733_PLD.edf
05/20/2022  05:19 AM                 8 20220520_002733_PLD.crc
05/20/2022  05:19 AM            70,848 20220520_002733_SAD.edf
05/20/2022  05:19 AM                 8 20220520_002733_SAD.crc
05/20/2022  05:45 AM           126,768 20220520_052342_BRP.edf
05/20/2022  05:45 AM                 8 20220520_052342_BRP.crc
05/20/2022  05:45 AM               548 20220520_052342_EVE.edf
05/20/2022  05:45 AM                 8 20220520_052342_EVE.crc
05/20/2022  05:45 AM            16,932 20220520_052343_PLD.edf
05/20/2022  05:45 AM                 8 20220520_052343_PLD.crc
05/20/2022  05:45 AM             5,808 20220520_052343_SAD.edf
05/20/2022  05:45 AM                 8 20220520_052343_SAD.crc
05/20/2022  05:50 AM            24,768 20220520_054623_BRP.edf
05/20/2022  05:50 AM                 8 20220520_054623_BRP.crc
05/20/2022  05:50 AM               548 20220520_054623_EVE.edf
05/20/2022  05:50 AM                 8 20220520_054623_EVE.crc
05/20/2022  05:50 AM             5,712 20220520_054623_PLD.edf
05/20/2022  05:50 AM                 8 20220520_054623_PLD.crc
05/20/2022  05:50 AM             1,728 20220520_054623_SAD.edf
05/20/2022  05:50 AM                 8 20220520_054623_SAD.crc
05/20/2022  11:09 PM           138,768 20220520_224530_BRP.edf
05/20/2022  11:09 PM                 8 20220520_224530_BRP.crc
05/20/2022  11:09 PM               584 20220520_224530_EVE.edf
05/20/2022  11:09 PM                 8 20220520_224530_EVE.crc
05/20/2022  11:09 PM            18,252 20220520_224531_PLD.edf
05/20/2022  11:09 PM                 8 20220520_224531_PLD.crc
05/20/2022  11:09 PM             6,288 20220520_224531_SAD.edf
05/20/2022  11:09 PM                 8 20220520_224531_SAD.crc
05/21/2022  01:59 AM           984,768 20220520_231410_BRP.edf
05/21/2022  01:59 AM                 8 20220520_231410_BRP.crc
05/21/2022  01:59 AM               836 20220520_231410_EVE.edf
05/21/2022  01:59 AM                 8 20220520_231410_EVE.crc
05/21/2022  01:59 AM           111,312 20220520_231411_PLD.edf
05/21/2022  01:59 AM                 8 20220520_231411_PLD.crc
05/21/2022  01:59 AM            40,128 20220520_231411_SAD.edf
05/21/2022  01:59 AM                 8 20220520_231411_SAD.crc
05/21/2022  04:05 AM           732,768 20220521_020255_BRP.edf
05/21/2022  04:05 AM                 8 20220521_020255_BRP.crc
05/21/2022  04:05 AM               656 20220521_020255_EVE.edf
05/21/2022  04:05 AM                 8 20220521_020255_EVE.crc
05/21/2022  04:05 AM            83,592 20220521_020255_PLD.edf
05/21/2022  04:05 AM                 8 20220521_020255_PLD.crc
05/21/2022  04:05 AM            30,048 20220521_020255_SAD.edf
05/21/2022  04:05 AM                 8 20220521_020255_SAD.crc
05/21/2022  06:15 AM           762,768 20220521_040842_BRP.edf
05/21/2022  06:15 AM                 8 20220521_040842_BRP.crc
05/21/2022  06:15 AM               692 20220521_040842_EVE.edf
05/21/2022  06:15 AM                 8 20220521_040842_EVE.crc
05/21/2022  06:15 AM            86,892 20220521_040843_PLD.edf
05/21/2022  06:15 AM                 8 20220521_040843_PLD.crc
05/21/2022  06:15 AM            31,248 20220521_040843_SAD.edf
05/21/2022  06:15 AM                 8 20220521_040843_SAD.crc
05/22/2022  02:50 AM           153,552 20220521_230202_PLD.edf
05/22/2022  02:50 AM                 8 20220521_230202_PLD.crc
05/22/2022  02:50 AM            55,488 20220521_230202_SAD.edf
05/22/2022  02:50 AM                 8 20220521_230202_SAD.crc
05/22/2022  02:50 AM         1,368,768 20220521_230202_BRP.edf
05/22/2022  02:50 AM                 8 20220521_230202_BRP.crc
05/22/2022  02:50 AM               764 20220521_230202_EVE.edf
05/22/2022  02:50 AM                 8 20220521_230202_EVE.crc
05/22/2022  05:25 AM           906,768 20220522_025434_BRP.edf
05/22/2022  05:25 AM                 8 20220522_025434_BRP.crc
05/22/2022  05:25 AM               836 20220522_025434_EVE.edf
05/22/2022  05:25 AM                 8 20220522_025434_EVE.crc
05/22/2022  05:25 AM           102,732 20220522_025435_PLD.edf
05/22/2022  05:25 AM                 8 20220522_025435_PLD.crc
05/22/2022  05:25 AM            37,008 20220522_025435_SAD.edf
05/22/2022  05:25 AM                 8 20220522_025435_SAD.crc
05/23/2022  01:02 AM           732,768 20220522_230013_BRP.edf
05/23/2022  01:02 AM                 8 20220522_230013_BRP.crc
05/23/2022  01:02 AM               584 20220522_230013_EVE.edf
05/23/2022  01:02 AM                 8 20220522_230013_EVE.crc
05/23/2022  01:02 AM            83,592 20220522_230014_PLD.edf
05/23/2022  01:02 AM                 8 20220522_230014_PLD.crc
05/23/2022  01:02 AM            30,048 20220522_230014_SAD.edf
05/23/2022  01:02 AM                 8 20220522_230014_SAD.crc
05/23/2022  06:16 AM         1,824,768 20220523_011210_BRP.edf
05/23/2022  06:16 AM                 8 20220523_011210_BRP.crc
05/23/2022  06:16 AM             1,016 20220523_011210_EVE.edf
05/23/2022  06:16 AM                 8 20220523_011210_EVE.crc
05/23/2022  06:16 AM           203,712 20220523_011211_PLD.edf
05/23/2022  06:16 AM                 8 20220523_011211_PLD.crc
05/23/2022  06:16 AM            73,728 20220523_011211_SAD.edf
05/23/2022  06:16 AM                 8 20220523_011211_SAD.crc

[Crimson Nape]

Hi Kyriosjon! -
What OS and OSCAR version are you using? Are you pointing OSCAR to the SD card or inside the SD card?

[Crimson Nape]

A quick update;  I reviewed my S9's data (just to make sure) and I see you're missing some entries in the main directory. You should have a "SETTINGS" folder and a file named journal.dat.  In case these are listed as "hidden", make sure you can view any hidden files in your file browser.

I forgot to ask, what model of the S9 do you have?
Here is a picture of where to find this information:

[Kyriosjon]

It is an AutoSet.
This was a new blank card, so it wouldn't have the setup data from the Resp Tech.
When I put the card back the CPAP in it complained about invalid format (I must not have had the write protect all the way on), so I let it reformat and will try again in a day or two.

[Gideon]

Reformat the SD card to FAT32 and try again.

[Crimson Nape]

Not all the newer low cost SD readers have the Write-Protect microswitch and circuitry. The tab on the SD card's side is only a suggestion to the reading device. It is nothing more than a piece of plastic that isn't connected to anything. We offer scripts to disable the System Volume writing to removable devices on a Windows computer. The version of Windows is needed to provide the correct one.

[Kyriosjon]

The reader is built into my Dell Inspirion laptop.
I'm running Win 11 Home

[Crimson Nape]

Windows 11 is so new, these steps have not been documented as working on it.   Additionally, the Home version limits several ways to stop the System Volume Information (S.V.I.) process.  Please try the following steps and see if this stops writing to the SD card.   You will know if it worked when you reinsert the SD card back in your S9.  If it doesn't ask to format the card, then it worked.

1. Right click "Computer"
   
2. Select "Manage"
   
3. Double click "Services and Applications"
   
4. Single click "Services".
   
5. In the right pane, scroll down and find "Storage Service".
   
6. Right click, and select "Properties".  
   
7. If it is running, click the "Stop" button.  Then in the dropdown labelled "Startup Type:" select "Disabled"
   

This will prevent the unnecessary storage service from running, since it is responsible for creating System Volume Information on SD cards and USB drives.

Good luck!
- Red

[Kyriosjon]

Ok, did that. OSCAR still says "no machine data."
I assume that's because there are no machine settings on my card

[pholynyk]

I am not sure if OSCAR can find and create a zip file copy of a disk that is says has no valid data, but let's try.

Go to the Help menu, -> Troubleshooting-> create zip file of CPAP data card

Use you forum name as part of the zip file name and upload it to our Dropbox:

https://www.dropbox.com/request/REp6AH7LCGyeOcXfOokH

I will try to sort out what has happened.