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problems with software Oscar [resolved, see post #2]
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problems with software Oscar [resolved, see post #2]
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Alessandro
Posts: 3 Threads: 1 Joined: Jan 2021
Machine: Resmed Airsense 10 Elite
01-18-2021, 10:53 AM
problems with software Oscar [resolved, see post #2]
Hi, I'm a new entry. I have been using CPAP for about 20 days and it seems to me that it is going well. I tried to download the Oscar software on two computers without success, the installation program runs correctly but then when I launch the program a warning comes out saying "access denied". Can you help me please?
GuyScharf
Wiki Editor 
Posts: 4,287 Threads: 271 Joined: May 2018
Machine: ResMed AirCurve 10 VAuto
01-18-2021, 12:24 PM
RE: problems with software Oscar
We know of two situations that can cause this:
1) Your anti-virus program thinks OSCAR is an unknown program and won't allow it to write to disk. This has been reported recently with AVG anti-virus. Check your settings and mark OSCAR as an allowed program, or whatever your anti-virus takes to let it work. 2) Permissions for the Documents directory could be set to disallow creating new directories or files. If that is the problem, you will need to change the permissions for the Documents directory at least long enough for OSCAR to run once or else create your OSCAR_Data file in some directory other than Documents.
Useful links
Download OSCAR Best way to organize charts How to attach charts to your post Apnea Board Monitors are members who help oversee the smooth functioning of the Board. They are also members of the Advisory Committee which helps shape Apnea Board's rules & policies. Membership in the Advisory Members group does not imply medical expertise or qualification for advising Sleep Apnea patients concerning their treatment.
Alessandro
Posts: 3 Threads: 1 Joined: Jan 2021
Machine: Resmed Airsense 10 Elite
01-18-2021, 01:51 PM
RE: problems with software Oscar
Thanks for the quick reply! I will try to follow your advice. I will do it as soon as I have some time to do things with the necessary peace of mind
Alessandro
Posts: 3 Threads: 1 Joined: Jan 2021
Machine: Resmed Airsense 10 Elite
01-20-2021, 05:15 AM
RE: problems with software Oscar
Well, I followed your advice and managed to install and open Oscar; I created my profile and now I will try to familiarize myself with the program to understand what information it can give me.
Thanks again
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problems with software Oscar [resolved, see post #2]
