OSCAR - problem printing reports on Mac
I got this email from a buddy of mine a little while ago. He's not a member here, so I'm passing this along.
In my case (his too) we use Mac OS. I installed Oscar several months ago and it runs fine, but I haven't actually printed a report yet. He tried printing a report tonight for the first time since installing Oscar and had this problem:
>>>
I just tried to print off the report from Oscar..... I am not getting the entire report to print. It clips the bottom few lines of information and only prints a single page. This is on MacOS
<<<
I dd ask him about printer settings and I got this:
>>>
I've done the printer scale checking.... no improvement....
<<<
He re-installed Sleepyhead and printed the report with no problem.
I haven't tried printing from my Mac yet to see if I can duplicate it, I won't have time to do that for maybe a few hours. Until then, has anyone come across a problem like this yet?
RE: OSCAR - problem printing reports on Mac
There is a known problem with the Statistics report only printing one page. This is fixed for the next release of Oscar.
RE: OSCAR - problem printing reports on Mac
Thanks - that's the page I ran into problems with when I was testing a few minutes ago.
I did see that the other reports worked fine.
I will pass this info along. When you said, "next release", do you know when we can expect that?
Thanks.
RE: OSCAR - problem printing reports on Mac
Sorry, we do not have a release date planned yet.
RE: OSCAR - problem printing reports on Mac
(08-09-2019, 06:48 PM)KSMatthew Wrote: I got this email from a buddy of mine a little while ago. He's not a member here, so I'm passing this along.
In my case (his too) we use Mac OS. I installed Oscar several months ago and it runs fine, but I haven't actually printed a report yet. He tried printing a report tonight for the first time since installing Oscar and had this problem:
>>>
I just tried to print off the report from Oscar..... I am not getting the entire report to print. It clips the bottom few lines of information and only prints a single page. This is on MacOS
<<<
I dd ask him about printer settings and I got this:
>>>
I've done the printer scale checking.... no improvement....
<<<
He re-installed Sleepyhead and printed the report with no problem.
I haven't tried printing from my Mac yet to see if I can duplicate it, I won't have time to do that for maybe a few hours. Until then, has anyone come across a problem like this yet?
KSM
Same issues on my Mac (Mohave 10.14.6) printing to both a Brother J5830DW All in one and an HP Laser. PDFs will only generate a first page. Mine cuts off after the Max EPR line under Pressure Statistics and the fonts are all enlarge - suspect them to be 14 or 16 pt. Results also in some entries taking up 2 lines.
Will wait and see when it gets fixed. Don't need a printed report again until Feb and if needed may go to my windoze machine to do it (or Sleepyhead)
Homer
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RE: OSCAR - problem printing reports on Mac
(08-09-2019, 10:01 PM)Homerec130 Wrote: (08-09-2019, 06:48 PM)KSMatthew Wrote: I got this email from a buddy of mine a little while ago. He's not a member here, so I'm passing this along.
In my case (his too) we use Mac OS. I installed Oscar several months ago and it runs fine, but I haven't actually printed a report yet. He tried printing a report tonight for the first time since installing Oscar and had this problem:
>>>
I just tried to print off the report from Oscar..... I am not getting the entire report to print. It clips the bottom few lines of information and only prints a single page. This is on MacOS
<<<
I dd ask him about printer settings and I got this:
>>>
I've done the printer scale checking.... no improvement....
<<<
He re-installed Sleepyhead and printed the report with no problem.
I haven't tried printing from my Mac yet to see if I can duplicate it, I won't have time to do that for maybe a few hours. Until then, has anyone come across a problem like this yet?
KSM
Same issues on my Mac (Mohave 10.14.6) printing to both a Brother J5830DW All in one and an HP Laser. PDFs will only generate a first page. Mine cuts off after the Max EPR line under Pressure Statistics and the fonts are all enlarge - suspect them to be 14 or 16 pt. Results also in some entries taking up 2 lines.
Will wait and see when it gets fixed. Don't need a printed report again until Feb and if needed may go to my windoze machine to do it (or Sleepyhead)
My buddy needed his report this week - he reinstalled Sleepyhead and printed it. I'll need my report in Oct.
RE: OSCAR - problem printing reports on Mac
Any updates in OSCAR for the summary report problem when printing from a Mac?
I need to generate a report tonight, so I'll have to re-install Sleepyhead otherwise.
RE: OSCAR - problem printing reports on Mac
(09-11-2019, 01:32 PM)KSMatthew Wrote: Any updates in OSCAR for the summary report problem when printing from a Mac?
I need to generate a report tonight, so I'll have to re-install Sleepyhead otherwise.
Sending you a PM.
