DreamStation 2 Session Info - Phantom Disconnects

[Wizard99]

During the last couple of weeks, I've found my Dream Station 2 is generating inflated quantity's of "Disconnects" ....   What should be 2-4 correctly documented per night, I'm seeing 13+ recorded. It's an intermittent issue that I've yet to track down the cause. Power is stable.. no loose connections was my first thought.

I've been using a FlashAir card successfully for 7 months now without a problem... always been reliable. 

The problem is not isolated it seems to Oscar, as the Android DreamMapper on my mobile reports the same faulty "Disconnects"...

Is the issue with this model CPAP noticed by anyone else as I could not find any links related to this. Could the SD FlashAir Card be corrupting the data? 


Session Information
 
CPAP Sessions
On
Date
Start
End
Duration
PRS1 Session #00000553

9/3/2023
21:08:22
21:39:10
00h 30m 48s
PRS1 Session #00000554

9/3/2023
21:39:11
22:14:45
00h 35m 34s
PRS1 Session #00000555

9/3/2023
22:15:24
22:39:24
00h 24m 00s
PRS1 Session #00000556

9/3/2023
22:39:25
23:04:26
00h 25m 01s
PRS1 Session #00000557

9/3/2023
23:09:06
23:39:36
00h 30m 30s
PRS1 Session #00000558

9/3/2023
23:39:36
00:39:50
01h 00m 14s
PRS1 Session #00000559

9/4/2023
00:39:51
00:58:12
00h 18m 21s
PRS1 Session #00000560

9/4/2023
01:01:57
01:40:05
00h 38m 08s
PRS1 Session #00000561

9/4/2023
01:40:06
02:35:09
00h 55m 03s
PRS1 Session #00000562

9/4/2023
02:38:26
02:40:18
00h 01m 52s
PRS1 Session #00000563

9/4/2023
02:40:19
03:40:33
01h 00m 14s
PRS1 Session #00000564

9/4/2023
03:40:34
04:40:48
01h 00m 14s
PRS1 Session #00000565

9/4/2023
04:40:49
04:50:15
00h 09m 26s
PRS1 Session #00000566

9/4/2023
04:53:27
05:41:04
00h 47m 37s
PRS1 Session #00000567

9/4/2023
05:41:04
06:19:11
00h 38m 07s

[Crimson Nape]

It sounds more like your CPAP. OSCAR only displays what your CPA is reporting. Do you have the Auto Start and Stop option on? If so, this could be your problem child.

- Red

[SuperSleeper]

Yep, probably due to your Auto On/Off setting on the CPAP.

Unfortunately, that's set to "On" by default, and only your doctor or DME can change that to "Off", via their Care Orchestrator software, which is only available to verified health care providers (DMEs and doctors, etc).

See this thread-- likely the same issue:
https://www.apneaboard.com/forums/Thread...ime-period

[ekirtz]

I'm having the same problem....in fact we both posted about it today!

Please keep us posted as to finding a resolution to this....I will do the same!

I wonder if there has been some sort of firmware update that has been pushed through that has made this happen. Sudden changes that seem random - when these changes happen to numerous people around the same time it begins to look less "random".

As a new member I cannot post a link to my thread until I have 4 posts - but it is under "dreamstation 2 shuts off every hour" if you want to compare notes.

E

[Jeff8356]

The link to ekirtz post in the main forum is here: https://www.apneaboard.com/forums/Thread...#pid485455

[Wizard99]

Thanks all for responding and identifying its not an isolated case. The fact the wrong identical data is pushed to both DreamMapper and the independent OSCAR confirms that. There's likely more out there with the issue, their just are not checking the available charts as we do. Regarding Auto Start: I've always used it as I'm up 2-4 times for a break and I find it's convenient to start with a few breaths after settling back in.

[Wizard99]

I've contacted Respironics and logged a Ticket that I'm told will (hopefully) be sent to the Engineers for review....  Since my DS2 (2nd warranty replacement) was supplied by Phillips, I was not referred to a DME.  I'll contact my Kaiser Pulmonary office and see if they will also push this issue up the chain....

The rep at Respironics shared that if it is a Firmware issue, I would need to bring the CPAP in for the update to a DME, as currently Firmware Updates cannot be performed "Over the Air"....

[staceyburke]

It is usually the auto on/off. This should be able to turn off in the clinician menu

[Crimson Nape]

Stacey - Unlike us Resmed users, Philips chose to keep that out of the hands of the user. . . Go figure!
- Red

[Lucky7]

Okay, so...

It was doing it on v1.0.0

Had machine upgraded to v1.0.7

It still does it.

Just FYSA. It's maddening.