SleepyHead Software Problem

[briargrove]

I am getting the missing dll message - MSVCR120.dll and have tried to download it from Microsoft but my expertise on this is limited.

I have a 64 bit HP running Windows 10.

Can you help me?

Thanks.

[shadowfx78]

you need microsoft visual studio 2013 if you go back to the sleephead download page there is a missing dll link that you can download it from

[AlanE]

Choose the file in #2 below.

...some versions of Windows do not have the necessary DLL files installed, and you can only get them by using Microsoft's installer, not by copying and pasting a file into the SleepyHead directory.

...you'll need to click on the Microsoft link to install the Microsoft Visual C++ Redistributable Package. After you get to that page, simply click on the red "Download" button, after which you'll see three possible files for you to install. Only one of them is the correct one for your system.

The options are:

1. vcredist_arm.exe - This one is only for computers with ARM processors. If you have no idea what that is, it's likely this is not the one for your computer.

2. vcredist_x64.exe - This is the one if you're running a 64-bit version of Windows.

3. vcredist_x86.exe - This is the one if you're running a 32-bit version of Windows.

If you're not sure whether you have 32 or 64-bit Windows, click here for more info on that.

So, if you're missing the DLL files, you'll need to download and install only one of the above files listed on that Microsoft Download Page in order to properly install the missing DLL files onto your computer.

After you install the correct choice out of those three, let us know if this worked for you.

[pmartin10146]

Hello, I just tried to download the app. signed up with all the personal info and was off and running - so I thought
put my SC card in and after - the program 'crashed'. saying Windows failure, can not use the program??? 
I uninstalled it and re installed again- same thing happened?  is there a failure today?  tks
I am a new user, and not very tech savvy   either,  any help so appreciated.

[pmartin10146]

OK great, thanks-- I just downloaded the XX files listed below, I will uninstall the sleepyhead and attempt to reinstall. Letting you know.  tks again. :0)