RE: Totally Disappointed
Fats, You wake up on the wrong side of the bed today?
RE: Totally Disappointed
(06-02-2018, 02:39 PM)Walla Walla Wrote: Fats, You wake up on the wrong side of the bed today?
My AHI was too high.  Boo hoo.
No, seriously, that was OK but I guess I'm just a little bit stressed from other stuff. Should take a mini-vacation.
RE: Totally Disappointed
For me the question is...why are the machines so expensive in Au? Isn't that where Resmed is located? Why are they almost triple the price then what you can buy them for in USA and Canada?
06-02-2018, 04:28 PM
(This post was last modified: 06-02-2018, 04:31 PM by Fats Drywaller.)
RE: Totally Disappointed
Here's a more polite re-formulation of my earlier post, addressed to the OP.
You said "i hope some one can help me." What help do you want? You didn't specify. In any case, for starters, it would be good to know the model number of your DV machine (and if you're going to continue using it, you should put that in your profile so we can see it in your sidebar). Is it a DV64 (IntelliPAP 2)? Or a DV54? Both of those are APAP machines, and you can easily get the machine out of fixed-pressure mode and into APAP mode with a few keypresses. Use the link "CPAP Setup Manuals" at the top of the page here to request a cheat-sheet for your machine that will tell you the secret handshake to get into the setup menus. But if your machine is a DV51 or 53, then it's not APAP, only fixed-pressure, and if you were told that it's APAP then you were sold a lemon. Caveat emptor.
The machine shouldn't be noisy. For instance, the DV54 user's guide says that the sound pressure level is 26 dBA. The Resmed user's guide says that the A10's SPL is 25 to 27 dBA. I have a DV54 and I have no complaint about its noise level. The sound difference between it and the A10 is not noticeable to me. If your machine is noisy, there would seem to be two possibilities: either you were sold a used machine instead of a new one, or your new machine is defective and it should be exchanged under the warranty. You can find out whether a machine is used by checking its total run hours on the display.
If you bought the DV machine thinking it would be exactly equivalent to a Resmed, you were misled. It can be just about as good as a Resmed in most ways, but you don't get the Resmed bragging rights with it. However, if yours is noisy and therefore either defective or used, you should return it for a refund (if you can get that) or else a new, non-noisy machine of the same kind. Taking the initiative to file that claim amounts to a sort of Consumer Responsibility 101. Also included there is the responsibility of checking the run hours and making sure that all the components are included in the package.
What it comes down to is that if you have a legitimate grievance with the seller, you should return the machine, and that's the only advice you need from anyone. But if the product is actually OK and new, and you just don't like it after buying it, that's not the fault of the seller and probably you should have got the Resmed to begin with. Wee consumerdroids, and large ones too, all make that kind of mistake at one time or another.
RE: Totally Disappointed
I just want to put my 2 cents in here.
We cannot expect new folk to "automatically know" what to look for when shopping for a cpap. And even doing our research, things don't always go as we planned.
With that said, venting is allowed folks, but it is up to us that have been through this to help guide a new cpap user.
My motto has always been....if you feel that you can't help someone, or at least be kind, then...walk away from the keyboard. You don't have to respond to all posts.
Fats has apologized and we should just move on. 
RE: Totally Disappointed
(06-02-2018, 04:12 PM)Mogy Wrote: For me the question is...why are the machines so expensive in Au? Isn't that where Resmed is located? Why are they almost triple the price then what you can buy them for in USA and Canada?
Mogy, that's off-topic yet worthy of its own thread. Maybe in this forum or in the Off Topic forum? Anyway, ResMed was started in Oz but became so successful, particularly in the U.S., that they relocated. Discussion of the high prices are yet another (off-topic) matter with complex reasons (not all of which are associated with greed or opportunism).
RE: Totally Disappointed
(06-02-2018, 05:21 PM)ShaunBlake Wrote: (06-02-2018, 04:12 PM)Mogy Wrote: For me the question is...why are the machines so expensive in Au? Isn't that where Resmed is located? Why are they almost triple the price then what you can buy them for in USA and Canada?
(not all of which are associated with greed or opportunism). 
06-03-2018, 05:32 AM
(This post was last modified: 06-03-2018, 05:34 AM by bricki.)
RE: Totally Disappointed
Wow.It must be great to be highly educated and intelligent like your self. I'm sorry if my poor grammar offends you. I emigrated form Croatia to AUS. and only had a limited education. That doesn't mean i'm stupid, as i had a very successful building company until i had a heart attack and had to retire.
To answer some of you questions i tried to buy a Resmed from USA but all the suppliers have some special contract with Resmed and Phillips that they can't sell new machines to overseas, only second hand ones. That's why i bought a DV. Trust me, i did a lot of research before i bought this one. I was in communication with 2 blokes in AUS who have DV and they put me onto this supplier in Redmond Washington. They are both very happy with there's,
that's why i am so frustrated with mine. I don't care what anybody says this thing is far more noisier then i think it should be. As i said i tried the Resmed and the F&P and the DV is a lot noisier even though it is advertised as being the same decibels. If my posts or my grammar offend you then don't read them.
PS. my machine is the Devilbiss intellipap2 auto adjust and i bought it from Respshop in Redmond Washington, and it's only one week old.
Regards Tony
06-03-2018, 06:26 AM
(This post was last modified: 06-03-2018, 06:32 AM by Samelia.)
RE: Totally Disappointed
Hi Bricki. I understand your frustration. Machines here in Aus are so much more expensive than overseas, though buy using a local dealer it makes it easier when these problems arise. If you search around you can get a ResMed for well under $2500. I know several local places have sales on and prices under $2000 including mask. Supplier #13 or Cpap direct (google them) have some good deals. Happy to discuss them more by pm if you wish.
RE: Totally Disappointed
(06-03-2018, 05:32 AM)bricki Wrote: PS. my machine is the Devilbiss intellipap2 auto adjust and i bought it from Respshop in Redmond Washington, and it's only one week old.
Regards Tony
Hi Tony,
I just noticed that you bought this machine from Respshop in Washington. This supplier is on our list at top of page, Supplier #29. From your original post, we thought you purchased the machine in Australia.
Either way, I just looked on their website, and they are selling that same machine for $599.00. That is a big difference in the price you paid. Although, I have no idea what you paid to have it shipped.
Regardless, my advice is the same. Call them, explain the problem. There may possibly be a defect.
See if it can be replaced or refunded. If it is only one week old, they should help you out.
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