Sleepyhead won't read file

[Riick]

Hi  !!
I'm a newbie here, but have been using/misusing as ResMed CPAP for several years.
So, got here, have been messing about with pressure settings, etc., on the machine,
and now, I want to learn what I'm doing right and/or wrong.

I've installed both Sleepyhead & the ResMed software on my Win7 pro desktop
-- However: 
    The ResMed software "installs" but won't run at all. 
    OTOH, Sleepyhead installs, but won't read any data from a copy of the SD card
    (all data in it's own subdirectory), and won't read data from the SD card either.
    No joy, no nuttin'

Question:  Do I want to point the software at the whole directory, or at just one
of the subdirectories - there are four. 
Note - a text file found in root of the directory says Patient is in #4  ??

      H E L P   

TIA --    Rick

[DeepBreathing]

G'day Rick. Welcome to Apnea Board.

The ResMed software "installs" but won't run at all.

I suspect it's a driver issue. When ResScan installs it asks if you want to load a couple of device drivers - you should select "No". Some members have reported that the drivers corrupt the installation and the program won't run properly. Try uninstalling ResScan, then reinstall without the drivers.

OTOH, Sleepyhead installs, but won't read any data from a copy of the SD card
(all data in it's own subdirectory), and won't read data from the SD card either.

SleepyHead is looking for the top-level directory, not for a directory inside the card. So point it at E: (or F: or whatever your card reader is) not to E:\datalog.

[Riick]

Downloaded a fresh copy of the .exe file---  SleepyHead-1.0.0-beta-2-Snapshot-Win32-OpenGL-20160422

Installed it as Administrator, and running it as Administrator, but it consistently crashes when it hits 4% of data installed.

Crash leaves a lock file in data directory, deleting that lets me run it again, but just f*&%!! crashes again.

I'm running 63 bit Windows 10.  Perhaps it wants a 32 bit version of the OS?   Grrrrrrr.