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software problems windows 7 ultimate - jerryo - 08-28-2018

I was a member a few years ago and thanks to the board i down loaded the  sleepyhead software then fixed my mask leak
and was fine  till i got a new bigger computer

the old computer used window 7 vista

new one windows 7 ulitimate

successfully Downloaded the software on windows 7 ultimate and it will not run.

I have my old computer in the closet.

Had mask leak problems and felt real bad. Corrected mask feeling better  i still need to look at stats

I still have the software on  my old computer.

let me know how to fix 

thanks
jerry

RE: software problems windows 7 ultimate - Sleeprider - 08-28-2018

First thing to try is the Sleepyhead Broken GL executable in the Programs x86 directory/Sleepyhead directory. Unless you are totally against all software progress in the Microsoft world, you might read the ZDnet "heres-how-you-can-still-get-a-free-windows-10-upgrade". After upgrading your Win 7 computer will run faster due to the operating system refresh, and the update process leaves your old windows intact (assuming enough disk space) in case you need to backtrack.

RE: software problems windows 7 ultimate - JimInPT - 08-28-2018

This isn't exactly a solution for you, but I've been running SleepyHead on Windows 7 Ultimate 64-bit since I started CPAP about 5 weeks ago and it's never had a problem.

So, it should be possible to get it running on your system - are you using Windows 7 32-bit or 64-bit?  I believe the regular SleepyHead (not the latest beta in testing now) is 32-bit, so it should run on either version.

What error messages, if any, do you see when you try to run it? Have you tried running it as Administrator? It's possible you installed into folders that require Admin privileges to access.

RE: software problems windows 7 ultimate - jerryo - 08-28-2018

windows 10 really really sucks

i tried to run 
Sleepyhead Broken GL executable in the Programs x86 directory/Sleepyhead directory

as you mentioned but it did not work

worst case i just  unhook new machine and hook up old computer once a month and run 

thanks for ideas

will post any failures or success  

RE: software problems windows 7 ultimate - JimInPT - 08-28-2018

(08-28-2018, 10:36 AM)jerryo Wrote: windows 10 really really sucks

On that, we agree.  Not as bad as Win 8, but obnoxious enough to skip it except for touch-only devices, none of which I own that aren't Blackberry or Android.

Win7-64 remains a powerhouse and a daily driver for me.

RE: software problems windows 7 ultimate - jerryo - 08-28-2018

System Type x64-based PC

Processor Intel® Core™ i7-2600 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)

i tried to run as administrator or just user it  would not execute.

no error messages just won;t execute

tried to  run
Sleepyhead Broken GL executable in the Programs x86 directory

no luck either




i will keep trying

I will post any failures or success

I kind of think my windows 7 ultimate may have an issue. since i do get error message on log on

Since you are not having problems i  believe thats it 

thanks for your help you did really help

i will try  and  fix my operating system
 

RE: software problems windows 7 ultimate - Crimson Nape - 08-28-2018

Two things I would check:
  1. Check the SHA1 checksum of the downloaded file against the value listed on the SleepyHead download screen. For Windows, this is : b6bcef3b28a88d80d474224861c8ab57e20bcf63
    If you don't have a Checksum utility: Free MD5 & SHA Checksum Utility Program
    (Note:  I have recently experienced this problem with a diagnostic software that I have downloaded updates without problems for years.  It would boot the computer but wouldn't recognize file types.  Only after running a checksum did I realize that I had a corrupted download.)
     
  2. Look in your Event Viewer for any offending processes.
    To open the Event Viewer in Windows 7:
    Control Panel -> Administrative Tools -> Event Viewer -> Custom Views -> Administrative Events
    (Note: It may help to clear this log prior to starting SleepyHead.)


RE: software problems windows 7 ultimate - JimInPT - 08-28-2018

i will keep trying

I will post any failures or success

I kind of think my windows 7 ultimate may have an issue. since i do get error message on log on

Since you are not having problems i  believe thats it 

thanks for your help you did really help

i will try  and  fix my operating system
 


Are you saying Windows reports errors upon startup?  If so, what are they?  Could be something is wrong with some system files or the Registry.

Before you dive too deeply into Windows, why not try using Control Panel / Programs and Features to uninstall Sleepyhead, then download and reinstall it.  Might just do the trick for you, but if Windows itself is wobbling, you're likely to run into a bunch of other hassles.

RE: software problems windows 7 ultimate - Crimson Nape - 08-28-2018

(08-28-2018, 12:14 PM)JimInPT Wrote: Are you saying Windows reports errors upon startup?  If so, what are they?  Could be something is wrong with some system files or the Registry.
The Event Viewer will list any problems during startup and also when you've unsuccessfully tried to start a program.  These can be missing or out-of-date .dlls or memory exceptions.

(08-28-2018, 12:14 PM)JimInPT Wrote: Before you dive too deeply into Windows, why not try using Control Panel / Programs and Features to uninstall Sleepyhead, then download and reinstall it. 
If the user has a corrupt download, you can't uninstall and reinstall enough times to make it work.  Also, Windows 7 is a lot more forgiving than Windows 10.  That is why I was recommending looking at the two items before going any further.

RE: software problems windows 7 ultimate - jerryo - 08-29-2018

error message displayed 

Catalyst control center is not supported by the driver version of your enabled graphic adapter.
please update your amd adapter using the displays manager.

tried uninstalling sleepyhead and reinstalling no luck

found event manager in control panel/admin tools.

i will  clear event manager and reinstall sleepyhead and see if i get any error messages.

I bought computer used and it came with  install disk. installed fine runs everything else fine.