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ResScan CPAP Reporting Software (OLD version: 5.5) [Archived Discussions] - Printable Version

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+--- Thread: ResScan CPAP Reporting Software (OLD version: 5.5) [Archived Discussions] (/Thread-ResScan-CPAP-Reporting-Software-OLD-version-5-5-Archived-Discussions)



RE: ResScan issue - justMongo - 05-26-2015

What type computer are you trying to install on?
Some windows machine, like the MicroSoft Surface will not install anything that doesn't come from their APP store.



RE: ResScan issue - Crimson Nape - 05-26-2015

You may have a corrupted download. Either move or delete the original file and try downloading again.

Here is the MD5 checksum for a good download :c5e9a38c12143367aba574a4276ebcaa


RE: ResScan CPAP Reporting Software (current version: 5.4) - parkerdt - 05-26-2015

Trying to install V5.4 I get a notification from Nortin Antivirus that the setup.exe is infected. Norton then proceeds to delete it. This on Windows 7. Any ideas?

thanks,
Dave



RE: ResScan CPAP Reporting Software (current version: 5.4) - krelvin - 05-26-2015

(05-26-2015, 01:19 PM)parkerdt Wrote: Trying to install V5.4 I get a notification from Nortin Antivirus that the setup.exe is infected. Norton then proceeds to delete it. This on Windows 7. Any ideas?
Remove Norton and get something better. Something simple like Microsoft Security Essentials which is free and doesn't over load your computer. For additional security look at Malwarebytes for malware which is not really viruses but just as bad.



RE: ResScan CPAP Reporting Software (current version: 5.4) - parkerdt - 05-26-2015

Thanks, but Norton has saved my bacon many times over the years. I'll keep it.

Dave



RE: ResScan issue - trish6hundred - 05-26-2015

Hi craigzzz,
WELCOME! to the forum.
Much success to you with your CPAP therapy.


RE: ResScan CPAP Reporting Software (current version: 5.4) - AlanE - 05-26-2015

I stopped using Norton stuff back in the Win95 days. I use MS security essentials on this computer. Trend micro on my laptop (vpn requires it). Nothing on ubuntu. heh


RE: ResScan issue - craigzzz - 05-26-2015

(05-26-2015, 01:01 PM)justMongo Wrote: What type computer are you trying to install on?
Some windows machine, like the MicroSoft Surface will not install anything that doesn't come from their APP store.

I'm using a Toshiba Satellite Pro running Windows Vista Business SP2.


RE: ResScan CPAP Reporting Software (current version: 5.4) - SuperSleeper - 05-26-2015

(05-26-2015, 02:39 PM)parkerdt Wrote: Thanks, but Norton has saved my bacon many times over the years. I'll keep it.
Dave

The bloated and unreliable Norton Antivirus software has reported ResScan as being "malicious" or "infected" for quite a while now. I've probably gotten 100 emails from folks who have Norton reporting this. Assuming you downloaded ResScan from ResMed's website, Norton is likely giving you a "false positive", meaning it incorrectly marks some programs as having a virus.

Norton is no longer what it used to be. Past performance in previous versions is no indicator of how well the current version of Norton works.




RE: ResScan CPAP Reporting Software (current version: 5.4) - retired_guy - 05-26-2015

Norton saved me many times in the past too. I can't count the number of customer machines I had to fix after Norton decided to go crazy go nutz for some silly reason or another, or just caused their machine to run so darn slow they had to give up and buy a new one from me. The revenue stream I had from Norton machines alone probably paid my rent.

So, I definitely believe in Norton. Well, now that I'm a Retired_Guy, maybe not so much.

I don't use any anti-virus program anymore. I run Malwarebytes on occasion to clean out the crap, but that's about it. I also don't download music or games or what have you that can be so problematic. I do regularly clone my drives to a removable disk as a backup.