(01-20-2022, 01:46 PM)hegel Wrote: "An analysis of consumer complaints sent to the company revealed that since 2008, Philips Respironics had received "over 222,000 complaints" that included the keywords "contaminants, particles, foam, debris, airway, particulate, airpath and black."

Those words also appear in your post, so add them in. "Airpath" can occur in a hundred different unrelated contexts; same with "black" (I don'[t like the black color of my machine"); same with "airway" "debris" and all the rest. I'm curious about the source of your long quote. I'm assuming it's from lawyers suing PR. Fair enough. But the "222,00 complaints containing key words" bit is ridiculous. JFK used the word "Monroe" 700 times in his speeches. Obviously he was having an affair with Marilyn Monroe! (Oh, wait he was referencing the Monroe doctrine.) Context!!

(Yeah, he really did have an affair with Marilyn, but you see my point).

Quote:At the root of Philips’ troubles are the ventilator recall, global shortages of electronic components and freight capacity and delays in the installation of its medical devices. All together, those issues added up to an impact of five percentage points on full-year comparable sales, the company said.

“We continue to see good demand for our innovative products and solutions, resulting in an all-time high order book,” CEO Frans van Houten said in a statement. “However, we faced significantly intensified global supply chain issues across our businesses, in addition to customer postponement of equipment installations in hospitals. We are closely working with suppliers and governments to address the shortages in the healthcare supply chain and ensure they recognize the importance of prioritizing life-saving medical equipment.”

With those lower-than-expected numbers closing out the year, Philips is now expecting full-year sales to total about 17.2 billion euros, or about $19.7 billion—a 1% drop from last year.

At the root of Philips’ troubles are the ventilator recall, global shortages of electronic components and freight capacity and delays in the installation of its medical devices. All together, those issues added up to an impact of five percentage points on full-year comparable sales, the company said.

Quote:Patients suffered fresh anxiety in November when the Food and Drug Administration raised concerns that the silicone foam used in the repaired or replaced devices could also release harmful gases. The FDA asked Philips to hire an independent laboratory to run further tests on devices using the new foam to identify any potential safety risks.

Philips also said Wednesday it would raise the financial provision related to the recall to €725 million, equivalent to about $824 million, up €225 million from the amount it had previously set aside. This mainly relates to the costs of the repair-and-replace program. It doesn’t include any costs from potential legal action arising from the recall.