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+--- Thread: No SH Graphs before 2/6 - started CPAP use on 11/24 - Help? (/Thread-No-SH-Graphs-before-2-6-started-CPAP-use-on-11-24-Help)
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RE: No SH Graphs before 2/6 - started CPAP use on 11/24 - Help? - OpalRose - 03-10-2016
Great, glad it's resolved.
FYI, I never let my DME have my SD card. They lost the first one I had covering my 1st 30 days,
Long story, but lesson learned.
RE: No SH Graphs before 2/6 - started CPAP use on 11/24 - Help? - green wings - 03-10-2016
How do they get your data? Or do they not need it? My sleep doctor requires that I bring in my machine with SD card for appointments.
They supposedly forwarded the data to the DME, but since the DME is now saying that my compliance was only 27%, I question whether they got the right data and so am taking in my SD card so they can look at it. (I have a backup.)
(03-10-2016, 01:01 PM)OpalRose Wrote: Great, glad it's resolved.
FYI, I never let my DME have my SD card. They lost the first one I had covering my 1st 30 days,
Long story, but lesson learned.
RE: No SH Graphs before 2/6 - started CPAP use on 11/24 - Help? - OpalRose - 03-10-2016
I traded my first machine for a newer one. Only used it 30 days. They took my SD card to download data from first machine for Doctor and insurance, and then "misplaced" the SD card. I kept waiting for them to mail the card back to me. They didn't even bother telling me they lost it, but at least they had the data from it, and I had already met compliance requirements, so they didn't care after that.
My doctor or DME has never bothered me after I met compliance. I now own my machine, and the DME only cares if I have a script on file for supplies.
My doctor only wants to see me once a year.
I hope your get your compliance sorted out. That can be a real pain.