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+--- Thread: Evora FFM Phantom Leaks (/Thread-Evora-FFM-Phantom-Leaks)
RE: Evora FFM Phantom Leaks - amfine - 06-28-2024
No, I never heard back from them after the initial conversation. I eventually had to duct tape over the rubber bands... The next time I replace my climate line hose, I will be replacing the duct tape with silicone tape I found on Amazon. I'm hoping that will be less messy... I still love my Evora mask - I just wish they'd fix the swivel issue!
RE: Evora FFM Phantom Leaks - DCLT - 06-28-2024
(06-28-2024, 10:02 AM)amfine Wrote: No, I never heard back from them after the initial conversation. I eventually had to duct tape over the rubber bands... The next time I replace my climate line hose, I will be replacing the duct tape with silicone tape I found on Amazon. I'm hoping that will be less messy... I still love my Evora mask - I just wish they'd fix the swivel issue!
Thanks, same here - love the mask, hate the little connection issue! I’m also going to see if I can measure the tube and get a proper soft silicone washer/ o ring, maybe even heat shrink tubing might work.
I’m a little worried about using glue to seal it since I’ll be breathing it in, maybe food safe silicone stuff.
I’ll also try to give them a call next week. Maybe if enough do, they’ll fix it.
RE: Evora FFM Phantom Leaks - DCLT - 06-28-2024
Trying heat shrink tubing first. The 1 inch tubing we had in the garage fits, took care not to overheat in any one area to make the cpap tube too hot.
The little black sharpie mark I made to note how far up the resmed climateline connector came up the tube so the shrink tubing didn’t interfere with that connection.
[attachment=66322]
[attachment=66323]
RE: Evora FFM Phantom Leaks - DCLT - 07-01-2024
I called and spoke to a US rep, plus submitted a product design defect resolution request on their website
I would encourage others who use and like this mask but also encounter the leak issue at the swivel to do the same. Squeaky wheel works sometimes.
RE: Evora FFM Phantom Leaks - DCLT - 07-01-2024
I’ll come back and post the links later after my 4th post is registered (apparently no links allowed until then)
RE: Evora FFM Phantom Leaks - LuminousOne - 07-01-2024
Thanks to all of you for this. I just picked up one of these from my DME. The ResMed F40 didn't work for me. I think we got a good fit with the Evora. I hope it can handle pressures up to 18, though mine rarely go that high. The F40 didn't do well with 15+.
Any tips you have would be appreciated.
Happy Sleeping!
RE: Evora FFM Phantom Leaks - Crimson Nape - 07-01-2024
The Evora FFM is my favorite. F&P masks use the air pressure to form the seal, and don't require the tension of other brands.
- Red
RE: Evora FFM Phantom Leaks - LuminousOne - 07-01-2024
I am glad to hear this! That's one of my two big problems solved. Now I need to see about all these new onset CA's - seemingly treatment emergent. Maybe appearing due to the leaks with the previous mask.
RE: Evora FFM Phantom Leaks - DCLT - 07-03-2024
Here are the links which I couldn’t include until I had 4 posts and out of ‘new member’ status.
If you have the Evora mask with a swivel connector and experience the same leak from the connector tube, please contact them and ask for the design flaw to be fixed. Love the mask other than this!
https://www.fphcare.com/us/corporate/contact-us/product-enquiries/
Contact numbers https://www.fphcare.com/us/corporate/contact-us/
RE: Evora FFM Phantom Leaks - Scottiep3369 - 10-02-2024
Did this stop the leaks?