(04-10-2022, 03:21 PM)Laslo Wrote: I had two Phillips CPAPS that needed to be replaced.  I got the Dreamstation 1 replaced with the Dreamstation 2, but they still have not replaced my Dreamstation GO. Very annoying.

Quote:Philips Respironics does not own or manage the CPAP patient’s contact information – many patients purchase their devices through third parties. Philips Respironics is working with those third parties (Durable Medical Equipment providers – DMEs) to also reach patients directly as quickly as possible. We are working around the clock to continue to reach out to our customers and patients.

This recall / field safety notification affects around 5 million devices worldwide. To address affected devices, Philips has mobilized the necessary resources across the company to correct the foam component quality issue that we have identified. Our priority is to replace the foam in all the affected devices either by repair or replacement with like devices with new foam not affected by this issue. The repair and replacement program will be at no cost to consumers.

At this time, Philips is already producing repair kits and replacement devices in large quantities. To date, Philips has produced 1.5 million repair kits and replacement devices, with about 750,000 in the hands of customers. These devices and kits are being sent to patients as they are available. As our production capacity is fully focused on the repair and replacement actions, we are currently not taking orders for sleep therapy devices for new patients.

Regarding estimated timing, we are working to address this issue as expeditiously as possible. We expect to complete the repair and replacement programs in in the fourth quarter of 2022.

Quote:The first of the two lawsuits was filed on February 17, 2022, by an Alabama man who says he purchased his Philips’ System One CPAP machine in 2011 for the treatment of his sleep apnea. This is one of the machines included in Philips’ recall. He used it every night for about nine years.  Then in 2020, he experienced bleeding while urinating. Several weeks later, he was diagnosed with bladder cancer and forced to undergo surgery to remove his bladder.  

The plaintiff alleges that his bladder cancer is related to the toxic chemicals off-gassed by his CPAP machine. Philips has disclosed that lab analysis of the degraded foam revealed the presence of harmful chemicals including toluene diamine (TDA), toluene diisocyanate (TDI), and diethylene glycol 20 (DEG).  The U.S. Centers for Disease Control and Prevention (CDC) notes that studies in animals have demonstrated that TDI and TDA are carcinogenic.

Quote:The plaintiffs argue that Philips knew about the potential risks from its devices related to the degradation of the PE-PUR foam well before notifying the public on June 14, 2021. Consumers complained about black particles in Philips’ devices several years before that, as evidenced by forum posts and statements on internet message boards frequented by obstructive sleep apnea patients.

“Philips, like most companies,” the complaint reads, “monitored message boards, such as apneaboard.com and reddit.com, and social media networks, such as Facebook, and therefore received notice about the potential for PE-PUR foam degradation in the subject devices and black particles in the machines since shortly after launch, if not earlier.”

(04-15-2022, 02:45 PM)pholynyk Wrote: So low probability, but high consequence...

(04-18-2022, 09:18 AM)btreger Wrote: Philips E-Mail

"Thank you for your continued patience and trust"