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+--- Thread: DME sent me a used resmed 10 (/Thread-DME-sent-me-a-used-resmed-10)
RE: DME sent me a used resmed 10 - IP Nightly - 10-03-2019
Thanks, I'll look for it
RE: DME sent me a used resmed 10 - ruach - 10-04-2019
(10-01-2019, 07:20 PM)Nightynite Wrote:(10-01-2019, 06:38 PM)Cruiser Wrote: Did you take it over in a paper bag?
No, I wrote a letter to there corporate customer help and did some research on small claims court.
I also called the local branch today and only got the answering machine.
Consumer affairs website has over 1k complaints and many similar to mine.
Small claims court is a $15 filing fee. I’m seriously thinking about this. It’s a simple process.
And some Apria contact info. for others that are searching.
https://www.elliott.org/company-contacts/apria-healthcare/
Have you tried asking to speak to a supervisor?
RE: DME sent me a used resmed 10 - Nightynite - 10-04-2019
Not from my branch office, Nobody answers the phone.
RE: DME sent me a used resmed 10 - Nightynite - 10-14-2019
I just picked up a replacement auto set 10 with zero hrs. What a dog fight to get a replacement and a new one to boot. My original machine was a rental, soon to be mine under the 13 month Medicare guidelines. I was having some problems with it and that lead me to find out it had 5000 hrs. All is good now. I was persistent and it paid off.
RE: DME sent me a used resmed 10 - mesenteria - 10-14-2019
NOBODY will fight harder on your behalf than you (ought) yourself. So, very happy to see that you toughed it out and came out on top of the heap.
RE: DME sent me a used resmed 10 - Nightynite - 10-14-2019
Thanks @mesenteria! I’m still dumbfounded by the lack of response. Good thing I wasn’t dependent on oxygen equipment. Unbelievable
RE: DME sent me a used resmed 10 - OpalRose - 10-14-2019
Good job standing up for yourself!
RE: DME sent me a used resmed 10 - SarcasticDave94 - 10-14-2019
Congrats on winning the battle. I should send you an AB coupon for virtual truck stop coffee.
