(07-15-2021, 08:17 AM)Glen e Wrote: From above:

“I knew there was going to be a rush for ResMed machines”

And that’s exactly what occurred to me and my brother. I had a resmed machine, as I’ve said above, and he had a dreamstation. The day that we heard about this and read this thread, he got on the phone and made calls to all the people that everybody else here has called, and got nowhere. We both looked at each other and knew instantly with the amount of people out there looking for a replacement, and the finite amount of machines that were on the shelf from anybody besides philips, We “did the math“ and immediately got online and grabbed a machine.

Because the alternative, like so many above have found,  is Medicare may say this and DME’s  it may say that, but there’s no amount of money worth not being able to sleep. He paid a bit more, but is sleeping fine these days in. Sometimes you can’t wait for the bureaucracy to get this straightened out, because in this case,  no amount of calling 60 minutes or getting your local media people riled up against  some multinational corporation is gonna get you sleep relief.

(07-14-2021, 03:52 PM)SuperSleeper Wrote: ADMIN NOTE:

...
That said, I would ask our members to try their best to remain on-topic and not get too far off the subject matter (ie- the Recall issues).

...
Remember, you can always start a brand new thread for a topic not directly related to the PR Recall issue.

Quote:Q. What is the problem with the Philips CPAP machines?

A. Philips says it has received “a limited number” of reports of users complaining of headaches, upper airway irritation, cough, chest pressure, and sinus infection.  After investigation, Philips says it determined that patients exposed to the degradation of the foam also risk much more serious consequences, including “asthma, adverse effects on other organs (e.g., kidney and liver) and toxic carcinogenic effects.”


Q. How did Philips become aware of the problem?

A. Philips says it first discovered the breakdown of the foam and its risks to patients through its own quality management system. After “extensive ongoing analysis,” Philips decided to issue the recall.


Q. How long will it take to fix or replace my machine?

A. It’s been weeks since Philips made its announcement on June 14. And, unfortunately, more delays are likely, given the size of the recall. In reply to questions from me, a Philips spokesman declined to provide a time line, saying the company is “working to address this issue as expeditiously as possible.”

He pointed out Philips has already begun the process of getting approval from the Food and Drug Administration for its repair and replacement program.  

“Right now, all of our attention is focused on starting” that program, the spokesman said.

On its website, Philips says “affected devices may be repaired under warranty.”


Q. How big is Philips’ market share for supplying CPAP machines?

A. Philips, a Dutch multinational with an array of health care technology products and more than $20 billion in annual sales, accounts for about 37% of the CPAP market [worldwide], more than any competitor, according to the firm BCC Research. Philips estimates that as many as 2 million of its CPAP machines are in use in the United States. Other brands of CPAP machines are not affected by the Philips recall.

Quote:"According to the survey, Philips Respironics currently has 62.8% of the [U.S.] flow generator market. ResMed is the next biggest player with a 32.2% share of the market." [Survey, Home Medical Equipment, Jan 2020]

(07-15-2021, 07:21 AM)Robert121571 Wrote: I called Medicare to see if they would pay early and they could not give me a straight answer.

(07-15-2021, 12:16 PM)Deborah K. Wrote: Robert, call your insurance company.  Mine handled the whole thing for me.

(07-15-2021, 10:51 AM)cathyf Wrote: I found the discussion that sleeprn launched to be really useful and interesting.

sleeprn -- would you be willing to launch a thread and we can continue over there?