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Service Required - Printable Version

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Service Required - firecap51 - 08-11-2012

My REM Star Pro M Series flashes "Service Required" with no error code at all. I cannot go into administrator mode or anything else, please help.


RE: Service Required - trish6hundred - 08-11-2012

Hi firecap51, First of all, WELCOME! to the forum.! I don't know the answer to your question but just hang in there and keep checkin' back, as I'm sure someone will be along shortly with the answer. Best of luck to you.


RE: Service Required - Sleepster - 08-11-2012

Have you tried to re-boot? Disconnect from power source, then reconnect and turn the machine back on.


RE: Service Required - firecap51 - 08-11-2012

(08-11-2012, 08:36 PM)Sleepster Wrote: Have you tried to re-boot? Disconnect from power source, then reconnect and turn the machine back on.

1000's of times and all it will do is show "Service Required" and flash


RE: Service Required - zonk - 08-11-2012

Does it still work? Take the card out to see if it work without the card.
It might cost more to repair than buying another and newer machine.
On the supplier list there are couple sites that does CPAP repair and sell used machines # 27 & #28 also Supplier #2 sell new and gently used machines
http://www.apneaboard.com/forums/Thread-CPAP-Supplier-List



RE: Service Required - PaulaO2 - 08-11-2012

Service Required seems to be the generic Blue Screen of Death for Remstar machines.

Quote:REMstar PAP machines will present an error code when there is an error. If the machine only says "Service Required", it is usually a fatal error. This will happen with water damage that has caused a short circuit.

http://www.apneaboard.com/wiki/index.php?title=REMstar_error_codes


RE: Service Required - archangle - 08-11-2012

If you have a humidifier, remove the water tank, then separate the blower unit from the humidifier. See if the message goes away.

Be sure to unplug the power supply from the wall for a few minutes.


RE: Service Required - mikeh99 - 08-17-2012

Sleepster and Paul02 are right on. PR machines like to do that. It seems to happen most after the card has been read. Just unplug the power for a few minutes and try again.