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+--- Thread: On off switch not working (/Thread-On-off-switch-not-working)
On off switch not working - Sleepygirl2 - 07-05-2017
Just replaced filter and filled water chamber. Machine will not turn on. Checked all fittinga and power source. Machine is only 2 months old.
RE: On off switch not working - Marillion - 07-05-2017
Welcome to the forum! I would double check that the wall outlet is providing power and double check that all connections are tight and secure. Other than that, unless there is something specific to the dreamstation I don't know about, you may need to bring back your machine to the supplier to check it.
RE: On off switch not working - justMongo - 07-05-2017
Is there an LED power indicator light illuminated on the external power brick? There should be.
Do you have an SD card installed? If so, remove it. Wait a few minutes, then reinsert the SD card.
I think it should light up the display with some message.
What I'm suggesting is to try to figure out if the external power brick died; or the machine is at fault.
Either way, best solution is, as Marillion points out, to take it to the supplier.
RE: On off switch not working - trish6hundred - 07-05-2017
Hi Sleepygirl2,
WELCOME! to the forum.!
Take it back to the supplier where you got it, since it’s only a couple of months old, you should have them look at it.
Good luck to you with CPAP therapy.
RE: On off switch not working - Hydrangea - 07-07-2017
Just because I sometimes experience this, I'll mention... is it possible you're not pushing the button squarely?