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+--- Thread: WARRANTY IMPORTANCE (/Thread-WARRANTY-IMPORTANCE)
WARRANTY IMPORTANCE - codger - 10-10-2012
I was recently faced with the decision on sending my old RemStar M off for repairs ( machine was 3 1/2 years old) or try to replace it. The machine was past the 2 year warranty, and the cost of freight both ways and repair was on me.
I am on medicare. Medicare will help pay for a new machine every 5 years. While Medicare will pay 80% of the cost, I have to go through a local medical equipment provider, which charges roughly twice what the machines sell for online. Also Medicare didn't help pay for the humidifier, so I paid for it out of pocket in addition to monthly rentals.
Not to get off subject, a two year warranty can get you in a bind.
I recently bought a machine online. It has a 5 year warranty on the APAP itself and a 3 year warranty on the humidifier.
The machine cost $490, and the humidifier $50 if purchased at the same time, but a whopping $150 if purchased separately. So I bought 2 humidifiers at $50 each. If nothing else I have a spare water chamber.
I am not touting my new APAP here. I am just writing about the benefit of a 5 year warranty and how it helps me.
I am still breaking the new machine in, but I like it so far.
RE: WARRANTY IMPORTANCE - zonk - 10-10-2012
(10-10-2012, 08:21 AM)codger Wrote: I recently bought a machine online. It has a 5 year warranty on the APAP itself and a 3 year warranty on the humidifier.The S9 extended 5 years warranty cost me extra $99 but it doesn't apply to the humidifier
RE: WARRANTY IMPORTANCE - Dawei - 10-10-2012
Congratulations on your new machine, codger! I believe you will really enjoy the flexibility and advanced reporting features of an Auto machine compared to your old Remstar M, the same machine I was using prior to my newer APAP. And the five-year warranty on your new Intellipap Auto does seem to be unique from a quick comparison with machines like my ResMed with its more typical 2-year warranty. Naturally, DeVilbiss uses their longer warranty in its sales pitch/machine description.
Meanwhile, my experience with prices disagrees with what you mentioned. I have not found my machine selling (new) online for about half the price of what my DME charged. My DME's pricing is similar to what I see online. New ResMed machines are not inexpensive either way.
About the humidifier, my DME charged $327 for it, with my post-Medicare cost being $54. From that, I conclude that Medicare does pay its share of the humidifier. So, if someone told you otherwise, it looks like they were mistaken.
RE: WARRANTY IMPORTANCE - archangle - 10-11-2012
I recommend that everyone watch their local Craigslist for a good "backup" CPAP machine. If you wait long enough, you may find either a good deal on the the machine you want, or a really cheap but functional machine that will give you something that works for emergencies.
You'll also see a lot of greatly overpriced junk. Lots of people don't realize they were robbed by their DME. My rule of thumb is no more than 1/2 the price of a new machine online. You may have to wait for months to get a good deal.
RE: WARRANTY IMPORTANCE - big_dave - 10-11-2012
(10-11-2012, 02:00 AM)archangle Wrote: I recommend that everyone watch their local Craigslist for a good "backup" CPAP machine. If you wait long enough, you may find either a good deal on the the machine you want, or a really cheap but functional machine that will give you something that works for emergencies.
You'll also see a lot of greatly overpriced junk. Lots of people don't realize they were robbed by their DME. My rule of thumb is no more than 1/2 the price of a new machine online. You may have to wait for months to get a good deal.
I paid too much for my S7--but there's not much for sale in Eugene. I knew I could get a similar machine for $100 less by driving 100 miles (each way) but I was too worn out to make the trip. Then I took my time searching for deals on a better machine, so I paid less for my zero-hour S8 than for my S7. I was looking for an S9 but the S8 is getting the job done, so it can wait.
RE: WARRANTY IMPORTANCE - SuperSleeper - 10-11-2012
(10-11-2012, 03:46 AM)big_dave Wrote: I was looking for an S9 but the S8 is getting the job done, so it can wait.
The S8 AutoSet II is still a VERY good machine, Dave. It would be my second choice if I didn't have my S9 AutoSet.
