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+--- Thread: Problem trying to use Transcend software (/Thread-Problem-trying-to-use-Transcend-software)
Problem trying to use Transcend software - John1121 - 04-21-2018
Trying to use Sommenex Transcend software. Keeps telling me "device not connected". Using Windows 10, USB cable supplied. Sure there is power as the motor starts up when I push the power button. Ideas?
RE: Problem trying to use Transcend software - SuperSleeper - 04-21-2018
Hopefully someone can help with this.
In the meantime, take a look at this post in the Private Files & Links forum:
http://www.apneaboard.com/forums/Thread-Somnetics-Software-for-Transcend-CPAP-System
In that post is a link to the Somnetics website page for the software, and there's both a User Manual and a Clinician Manual for the software-- those may provide some insight for you (not sure).
Also, make sure you've downloaded the correct software package... one is for the USA and the other for outside the USA.
