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+--- Thread: OSCAR issue (freeze on profile selection) [resolved - see post #5] (/Thread-OSCAR-issue-freeze-on-profile-selection-resolved-see-post-5)
OSCAR issue (freeze on profile selection) [resolved - see post #5] - tommy.blackburn - 04-24-2019
Hi all,
Thank you so much for your hard work on the software, it looks very nice and clean.
Sadly I have an issue
I imported my old sleepyhead data and everything run as expected but Oscar always freeze on the profile selection page. I'm not able to switch between my profiles or open up anything once the import is done. it's like everything is frozen or isn't refreshed correctly
I tried to delete the oscar data folder and start from scratch by importing the data that I currently have on my SD card but the result is the same.
It run on a windows 10 machine, let me know if I can do anything to troubleshoot this.
I recorderd a video
https://tinytake.s3.amazonaws.com/pulse/tomblack/attachments/10443602/TinyTake24-04-2019-08-17-50.mp4
RE: OSCAR issue - DeepBreathing - 04-24-2019
Thanks for the report Tommy. I have edited your post so that the link to your video works. (Great idea to include a video).
RE: OSCAR issue - AlanE - 04-24-2019
Interesting, at 24 seconds you are seeing the popup for toggling event flags. As if the screen has not been redrawn. Just curious, if you Alt-Tab to cycle through your open windows and tab back to OSCAR if you see the same thing?
RE: OSCAR issue - tommy.blackburn - 04-24-2019
(04-24-2019, 07:38 AM)AlanE Wrote: Interesting, at 24 seconds you are seeing the popup for toggling event flags. As if the screen has not been redrawn. Just curious, if you Alt-Tab to cycle through your open windows and tab back to OSCAR if you see the same thing?
Yes it looks like the screen isn't redraw correctly as you said, around sec 18 i'm able to select a resize tool that doesn't exists on the current screen.
I tried Alt-Tab and that doesn't works.
Is there any way to put the software in trace or debug mode so I could provide you some logs ?
RE: OSCAR issue - Crimson Nape - 04-24-2019
Have you tried changing the rendering engine in Oscar? If you are unfamiliar with this, you can find it under File -> Preferences -> Appearance -> Rendering Engine (Upper left drop down box).
Please keep us updated.
RE: OSCAR issue - tommy.blackburn - 04-24-2019
(04-24-2019, 08:05 AM)Crimson Nape Wrote: Have you tried changing the rendering engine in Oscar? If you are unfamiliar with this, you can find it under File -> Preferences -> Appearance -> Rendering Engine (Upper left drop down box).
Please keep us updated.
Thanks, it worked.
Looks like OpenGL was the problem in that case.
Both ANGLE / OpenGLES and Software Engine works corretl
RE: OSCAR issue - Crimson Nape - 04-24-2019
Great! Give yourself a raise and take the rest of the week off.
RE: OSCAR issue - tommy.blackburn - 04-24-2019
Thank you all for your support and especially for the hard works that has been done on the software.
I hope this is just the beginning
Tom