Cannot connect Z2 auto via bluetooth - Printable Version +- Apnea Board Forum - CPAP | Sleep Apnea (https://www.apneaboard.com/forums) +-- Forum: Public Area (https://www.apneaboard.com/forums/Forum-Public-Area) +--- Forum: Software Support Forum (https://www.apneaboard.com/forums/Forum-Software-Support-Forum) +--- Thread: Cannot connect Z2 auto via bluetooth (/Thread-Cannot-connect-Z2-auto-via-bluetooth) |
Cannot connect Z2 auto via bluetooth - Gandalf7 - 12-23-2019 I have a Z2 auto that I was monitoring with my Samsung S10 and the Nitelog app. Everything was working until my carrier decided I needed to upgrade to android 10. Now it can't get it to connect via bluetooth. My phone sees the device as available but won't pair. I have successfully reconnected to everything else I was communicating with via bluetooth and even a new device that I wasn't previously using. SO it would seem that the bluetooth is working on the phone. Is there possibly a reset I can perform on the Z2? Apnea Board is great, used the clinician manual for the Z2 auto to get everything set up. RE: Cannot connect Z2 auto via bluetooth - Crimson Nape - 12-23-2019 Hi Gandalf7 - Since this is only occurring with your Z2, have you tried contacting HDM to see if they have a fix? RE: Cannot connect Z2 auto via bluetooth - Gandalf7 - 12-24-2019 I did send an email to HDM but at the time I only recognized as a Nitelog problem. Now I see it's an bluetooth problem (at least). Can't seem to log in to them today. Perhaps the holidays have their website shut down? RE: Cannot connect Z2 auto via bluetooth - Gandalf7 - 01-02-2020 Lady at HDM seemed confused and satisfied that I could still view results with their HDM Dataviewer software on my computer. I can use this but it's a pain and does not provide consistent results (auto formats graphs). And I have to bring my machine to the computer. Ugh |