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+--- Thread: PR DreamStation Service Required? (/Thread-PR-DreamStation-Service-Required)
PR DreamStation Service Required? - WSHenry - 08-20-2020
Hi All,
I was awakened about 12:30 am to find my machine shut down, beeping and displaying the following:
Service Required! 011719-04881
I unplugged the machine from power for a few minutes and then reconnected it. The error code did not reappear. A subsequent self-test and use for the rest of the morning were both acceptable.
Can anyone shed light on the meaning of this code?
Thanks.
RE: PR DreamStation Service Required? - sawinglogz - 08-20-2020
See here for the service manual:
http://www.apneaboard.com/forums/Thread-LINKS-to-Members-Only-FILES
I don't see anything about that particular numeric code.
RE: PR DreamStation Service Required? - Ockrocket - 08-20-2020
Did you have a brief power blackout or brownout that may have caused the machine to register it as a fault?
RE: PR DreamStation Service Required? - WSHenry - 08-21-2020
It's possible I could have had a brief power interruption. We don't have brown-outs in this part of the US.
RE: PR DreamStation Service Required? - Ockrocket - 08-23-2020
(08-21-2020, 02:08 PM)WSHenry Wrote: It's possible I could have had a brief power interruption. We don't have brown-outs in this part of the US.
We have both blackouts and brownouts in Australia, fortunately far less often than we used to have.
A brownout (significant supply voltage drop) won't always "kill" the digital clock in the microwave and other mains connected clocks, but a blackout always has them flashing and needing a reset.
If you had that situation on the morning after your machine shut down then it would suggest a blackout for a few seconds was the culprit.
Of course it could just be the vagaries of an electronic device having a "hiccup" ..
RE: PR DreamStation Service Required? - OpalRose - 08-23-2020
Hi WSHenry,
Be sure to use a good surge protector with your machine. Just the same as you would with your computers or tv's.
RE: PR DreamStation Service Required? - WSHenry - 08-25-2020
Hi,
Thanks to all who replied. I currently have my machine on a high-quality surge protector. My next project is to add a decent UPS unit to cover the few instances where the mains voltage sags or drops out. and run the machine off of that.
I will say, however, that I'd not experienced a "soft" failure like that before or after that one event. I went 5+ years on my prior PR auto machine without any issues as well.
Isn't electronics fun?
RE: PR DreamStation Service Required? - Ockrocket - 08-26-2020
(08-25-2020, 08:23 PM)WSHenry Wrote: Hi,
Thanks to all who replied. I currently have my machine on a high-quality surge protector. My next project is to add a decent UPS unit to cover the few instances where the mains voltage sags or drops out. and run the machine off of that.
I will say, however, that I'd not experienced a "soft" failure like that before or after that one event. I went 5+ years on my prior PR auto machine without any issues as well.
Isn't electronics fun?
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