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+--- Thread: Resmed Myair wrong region (/Thread-Resmed-Myair-wrong-region)
Resmed Myair wrong region - bobdobbs - 10-04-2023
Hi,
Just purchased a new Resmed Autosense 11. (My first CPAP - I'm new to this world)
They're not officially released in my country yet, but all the stores have them (usually gray market imports)
When I try to register for myair, it tells my my serial number isn't valid in my country. I've tried a few other countries, but can't seem to find a combination that works.
My understanding is that I need the app (bluetooth) to get my machine onto WIFI, get software updates, etc.
Has anyone else come across this issue? Any ideas on how to resolve this?
Thanks!
RE: Resmed Myair wrong region - Sleeprider - 10-04-2023
MyAir is not a particularly useful feature. It's main function is to summarize your use, leak rate and generalized event rate. The data is transmitted over cell-phone modem to a cloud server, and you may not have a compatible network available. Oscar gives you much better information. I don't think you will get MyAir working, but then again, if you knew what it was, you wouldn't miss it.
RE: Resmed Myair wrong region - bobdobbs - 10-04-2023
That makes sense. Thank You.
But, then what about software updates?
RE: Resmed Myair wrong region - Sleeprider - 10-05-2023
Resmed does not generally do OTA firmware updates. The only one I ever recall was sent out in 2015 to resolve a humidifier issue.