Failed drive, now cannot install or uninstall Oscar - Printable Version +- Apnea Board Forum - CPAP | Sleep Apnea (https://www.apneaboard.com/forums) +-- Forum: Public Area (https://www.apneaboard.com/forums/Forum-Public-Area) +--- Forum: Software Support Forum (https://www.apneaboard.com/forums/Forum-Software-Support-Forum) +--- Thread: Failed drive, now cannot install or uninstall Oscar (/Thread-Failed-drive-now-cannot-install-or-uninstall-Oscar) |
Failed drive, now cannot install or uninstall Oscar - jmac862 - 12-29-2023 Hi I’ve been using Oscar for some time now on my PC, however a recent SSD drive failure occurred and it seems now I cannot install a new copy nor uninstall the previous one. The installer displays an error window which states ‘The drive or UNC share you selected does not exist or is not accessible. Please select another’ The uninstaller says it cannot find the drive specified (the now missing defective one) Do you know how I might solve this conundrum please? RE: Failed drive, now cannot install or uninstall Oscar - Crimson Nape - 12-29-2023 John - It would really help to tell us the operating system you are using. Each has a different approach. - Red RE: Failed drive, now cannot install or uninstall Oscar - jmac862 - 12-29-2023 Hi Red It's Windows 10... RE: Failed drive, now cannot install or uninstall Oscar - Crimson Nape - 12-29-2023 Was the drive on the Windows 10 system, or was it a removable device or a network share? If so, what was it letter designation (C:\, D:\, etc.)? - Red RE: Failed drive, now cannot install or uninstall Oscar - jmac862 - 12-30-2023 My machine is an Asus Vivomini SFF i5 Mini PC with a 128GB SSD (C and a 1TB HDD (D internally. It runs Windows 10 Home 22H2 OS Build 19045.3803 For some ill-thought, speedy-access reason I decided to put some apps on to an external usb-connected 128 GB SSD which was designated H: This is where the OSCAR .exe file resided. (H:\Program Files\OSCAR\OSCAR.exe) This H:\ drive is the one that stopped working and the one I cannot uninstall OSCAR from. Other OSCAR related folders and files (logs, profiles, preferences et al) still reside on D: (D:\Oscar\logs etc) I now realise this strategy may not have been ‘optimal’. If there is anything you can advise me to do to salvage the situation I’d be very much obliged. I have previously edited the registry if that is a requirement. RE: Failed drive, now cannot install or uninstall Oscar - Crimson Nape - 12-31-2023 Follow the steps below to change the drive letter (UNC = Universal/Uniform Naming Convention):
Using the Command Line (Terminal Window)
Good luck! - Red RE: Failed drive, now cannot install or uninstall Oscar - jmac862 - 01-07-2024 Hi Red Thanks for that. I’m very much obliged to you. Now I have OSCAR successfully installed in a 1GB usb flash drive (designated H, can I move it to or uninstall/re-install it to my internal HDD (D: )? This would be preferable but not absolutely crucial, however I’m hesitant to leave it on another external drive as I have newly developed ‘trust issues’ with them… Also, if I was able to ‘move’ the executable part of the app to another drive I presume the app would then be associated with that drive e.g. D: in this instance? RE: Failed drive, now cannot install or uninstall Oscar - Crimson Nape - 01-07-2024 If you try and run your USB install of OSCAR on another computer, it probably might not run or could corrupt your installed version. Another computer may issue your USB or data folder by a different letter or path. Also, DO NOT place your OSCAR_data folder in the CLOUD. OSCAR was not designed to wait for an internet connection while initializing. If it can not see the data folder as it initializes, it will presume that one does not exist. - Red RE: Failed drive, now cannot install or uninstall Oscar - SGKent - 01-08-2024 normally if you find the folder that the program is installed into - for example c:\programfiles or C:\programfilesx86, etc., there will be an uninstaller in that folder with the other files. Sometimes it will work to uninstall the program. Most likely as the other poster indicated, your drive letter was different when you installed it. If you make the new drive the same letter, that will also work to allow you to uninstall it thru Add Remove Programs. |