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+--- Thread: Compensation or recall (/Thread-Compensation-or-recall)
Compensation or recall - AfibApnea - 07-20-2024
A while ago Philips Respironics sent me a Dreamstation machine. I thought this had something to do with the (years old) recall the FDA had demanded of their machines.
About a month ago I received an email from Phillips Respironics regarding compensation for sending it my recalled machine. I was under the impression PR was refunding $100 for its originally recalled System1 machines and was offering additional compensation for whatever machines (in my case a ResMed machine) users had paid for out of pocket. I submitted their form, and have received nothing in response.
Now, reviewing RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS I’m totally confused. Has Philips Respironics continued to be issued recalls for their subsequent machines? Is the Dreamstation I’m using critically flawed and I shouldn’t be using it?
Should I be expecting anything from Phillips? The number they post 1-855-912-3432 seems to get you nowhere (no eventual human being).
Has anyone, after submitting this info to Phillips been compensated for anything?
RE: Compensation or recall - G. Szabo - 07-20-2024
You might get a quicker response if you post your message in the RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS
RE: Compensation or recall - Phaleronic - 07-20-2024
I haven't yet, and I sent in three machines for them to keep and send compensation only.
RE: Compensation or recall - Deborah K. - 07-21-2024
We haven't gotten any money yet either. I think it will probably take months as there are such a huge number of claimants.