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unable to download data on Oscar 1.6 - Printable Version

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unable to download data on Oscar 1.6 - mariner33 - 01-05-2025

i have Philips Respironics  561CA (P11894251D086). I had downloaded SD card data when using Oscar ver 1.4. the data download was until March 21, 2023. Now I wanted to download SD card data after updating Oscar to ver 1.6. i get the message that I have to send SD data as zip file with data logs to Oscar administrator for review. Please guide me how I can see the data after March 21st, 2023 to date.
Please see the enclosed message from Oscar software.


RE: unable to download data on Oscar 1.6 - Crimson Nape - 01-05-2025

The message just stated that it doesn't recognize the CPAP model. This should only occur the first time. Have you verified that it actually did not import the data?
- Red