OSCAR Troubleshooting
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Contents
OSCAR Help
This guide is part of the suite of OSCAR help articles. See OSCAR Help.
Installing OSCAR
Data won't load correctly (or at all)
OSCAR starts but crashes
If I open the profile then the program crashes
Description: After creating a profile, OSACAR crashes when the user first attempts to open that profile.
Possible fault mechanism: OSCAR has three different graphics engines available -- OpenGL, ANGLE, and Software engine. OpenGL is the default but does not work with some older computers. The problem may be overcome by using an alternative graphic engine.
Solution or workaround:
Disclaimer: Editing the Windows registry can cause damage to your computer including the possibility that it will no longer work. Undertake this procedure at your own risk.
- Download FixGraphics.reg, open Windows Explorer, navigate to where you saved the file, and double click on FixGraphcs.reg to update the registry.
- You will get a variety of warning messages from Microsoft about the danger of editing the registry. Go ahead and allow the registry changes to be made.
- Restart OSCAR and see if that helps.
The registry script forces use of the Software engine. Later, if you want to try the ANGLE engine, go to File/Preferences/Appearance and select the ANGLE engine. If it doesn't work after you do that, just run the registry script again and you'll be back to the software engine.
OSCAR graphics problems
Description: Print size is extremely small or unreadable.
Possible fault mechanism: This can occur with ultra-high definition screens.
Solution or workaround: In Windows:
- In the Windows file explorer, go to whatever folder contains the oscar.exe program (usually C:\program files\oscar or c:\program files (x86)\oscar)
- Right click on 'oscar.exe'.
- Left click on 'Properties'.
- Left click the 'Compatibility tab'.
- Left click box for 'Overide high DPI scaling behavior'.
- Scaling performed by: Click on drop down box just below and select 'System'.
- Click Apply, then OK.
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