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→Handling the DME
Call the DME before you show up and let them know what you expect to get, specifically an '''AirSense'''™ 10 AutoSet CPAP Machine with HumidAir™ Heated Humidifier and Heated Hose. Let them know that you are an INFORMED customer. When you jump into the clinician menu to check the total hours they will be surprised.
Most "customers", especially new ones, at a DME are not knowledgeable about the CPAP equipment and the treatment of apnea. Would you buy a car with an instrument panel that didn't work? Didn't think so. Why would you buy a CPAP machine that only provides Run hours? Let's keep with the car analogy for a bit. You just got married and you bought a sweet two seater. You decide to start your family, you need a bigger car. Your family continues to grow and you get an even bigger car. Wouldn't it be great if your car could change according to your needs? Well an Auto CPAP can do just that.
Masks are extremely important. So much so that they are at times called “Interfaces” because they interface between the machine and your face. Masks are typically the hardest to get right. That is because your face is unique. Visits to the DME are opportunities to try masks. Take advantage of these visits. Oh and read the '''[[Mask_Primer|Mask Primer]]'''.
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