12-23-2022, 10:21 AM
RE: DreamStation 2 constantly requiring pairing [with DreamMapper]
You are clearly NOT alone and I'm glad I finally Googled this issue for myself. And, yes, mine just showed up one day as well...
Exact same experience since I received my DS2 about 2 months ago. Every 2-3 days I get the message asking me to pair again.
Interestingly, sometimes (not always) if I Cancel the pairing request, Dreammapper will display an upload from earlier in the morning, while I was still asleep. It'll show usage and data for the time it apparently decided to upload (shorter than actual usage and incomplete nights AHI, etc). Once I pair again and Refresh it will display the full night's data. Did this just this morning. I accepted the pair request and clicked Refesh. Data updated for actual usage. Quite odd.
I'm going to try the suggestion below from Philips tech support. I didn't see whether that had ended up being successful or not (?)
Exact same experience since I received my DS2 about 2 months ago. Every 2-3 days I get the message asking me to pair again.
Interestingly, sometimes (not always) if I Cancel the pairing request, Dreammapper will display an upload from earlier in the morning, while I was still asleep. It'll show usage and data for the time it apparently decided to upload (shorter than actual usage and incomplete nights AHI, etc). Once I pair again and Refresh it will display the full night's data. Did this just this morning. I accepted the pair request and clicked Refesh. Data updated for actual usage. Quite odd.
I'm going to try the suggestion below from Philips tech support. I didn't see whether that had ended up being successful or not (?)
