Thank you very much ZONK.
The lot of you are all definitely very much on the ball it would appear
In my case at present, I am on disability so 100% is being paid.
As stated, I have until the 24th which his Tuesday, Xmas eve so I will be trying to get ahold of the doctor now he's back on Monday, which doesn't leave me much time at all, in order that he then supply them with a updated prescription for this device, providing he is not a part owner of the place or some such thing.
( I have very little faith in all of them at the moment)
I was told by my dentist 2 months ago that I appeared to have the very early signs of Oral Mouth Cancer due to discolouration inside somewhere but was told not to worry, that it was so early in the game if so and luckily for me, they had a woman in their office who I could have a consultation with , which would only cost me $100 and we could take it from there.
I chose not to pay the $100 as i was immediately suspicious and have since had one Oral Surgeon and 3 Dentists that run a clinic in a major Toronto hospital here and not one could see any colour change ;-)
And the Respirologist i went to pushed this particular place i went to so, who knows...if he's a part owner, or gets anything from sending patients their way, etc!
In any event, IF i am unable to get ahold of him or have him fax it through to this place before Tuesday closing, I was told I only had 30 days in which to exchange anything but as he was on holiday, it was a really bad bit of timing.
The point being IF given 30 days to exchange masks, etc, I doubt I have any option open to me other than an exchange.
I dont imagine i can return it to them and just say I am not happy and will be going to another clinic since I have already used a machine/mask/etc.
If i could I would do that but i imagine I am stuck with them..........
Different perhaps if I were paying 100% of the cost myself.............
Its great that i have had all of you to speak to for I really did feel that this was all a scam before........and this issue with the machine would have pushed me further into that line of thinking but with the husband not getting his machine........he is pretty well ready to pass all together on it convincing himself that it is and again its only from forcing him to read your comments here he's willing to give it a chance.
In his case though its not severe...........
Anyhow, I shall see what can be done but I doubt much if i can't get to the doctor in time to do this by Tuesday.....and if he's busy Monday before the holiday he may not be in any mood to bother chaining the prescription by fax to that office but time will tell first thing Monday morning..
Thanks again for ALL your help and hopefully soon I will be able to help someone else in return starting here on the forum for you have all helped me immensely with plenty of information!!!