01-29-2016, 05:19 PM
Encore Basic issues
when I open the Encore Basic software and attempt to download, it says "updating readers", and nothing further happens. Any solutions?
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Encore Basic issues
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tommy781
Posts: 2 Threads: 1 Joined: Jan 2016
Machine: Respironics System One bipap pro 
DeepBreathing
Posts: 5,806 Threads: 147 Joined: Sep 2013
Machine: Resmed S9 VPAP Adapt
02-01-2016, 06:33 AM
RE: Encore Basic issues
G'day Tommy, welcome to the forum. I can't answer your question but I can bump it up.
Ghost1958
Posts: 1,059 Threads: 13 Joined: Aug 2014
Machine: PRS1 Series Sixty Auto Aflex
02-01-2016, 11:15 AM
RE: Encore Basic issues
I would say uninstall and reinstall encore. Sounds like something didnt install correctly
tommy781
Posts: 2 Threads: 1 Joined: Jan 2016
Machine: Respironics System One bipap pro
02-01-2016, 06:46 PM
RE: Encore Basic issues
Sleepster
Wiki Editor 
Posts: 6,959 Threads: 100 Joined: Feb 2012
Machine: ResMed A10 VAuto
02-01-2016, 10:42 PM
RE: Encore Basic issues
Is there another computer you can try installing it on? Do you know if you have a Series 50 or Series 60 machine? I had the model 650P (Series 50) machine and EncoreBasic worked just fine with it. Note that the second digit in the model number indicates the series, so if yours is "6" you have the Series 60 machine. It should work with either machine, but have experience with only the one.
Sleepster
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