02-04-2016, 01:01 PM
Encore Pro
Does anyone have a downloadlink or something to share so i can get Encore Pro or Pro 2, basic doesnt work on my philips machine.
Best regards T
Best regards T
Hello Guest,
Welcome to Apnea Board !As a guest, you are limited to certain areas of the board and there are some features you can't use.
To post a message, you must create a free account using a valid email address. Login or Create an Account
|
Encore Pro
|
TgL9705
Posts: 2 Threads: 1 Joined: Feb 2016
Machine: Philips system One 60 
TgL9705
Posts: 2 Threads: 1 Joined: Feb 2016
Machine: Philips system One 60
02-04-2016, 01:29 PM
RE: Encore Pro
(02-04-2016, 01:01 PM)TgL9705 Wrote: Does anyone have a downloadlink or something to share so i can get Encore Pro or Pro 2, basic doesnt work on my philips machine. I found a downloadlink here for EncorePro 2.17.8.0 but it says the same as the Basic version "medium doesnt belong to Active Encore patient" but the configurationfile on my cards say "Encore 1.0". But the sd is made in the hospital but shouldnt i be able to import the sd card data?
Sleeprider
Wiki Editor 
Posts: 28,407 Threads: 88 Joined: Dec 2014
Machine: Resmed Aircurve 10 VAuto
02-04-2016, 02:36 PM
RE: Encore Pro
Just click ignore, and download the data. It will work fine.
Which PRS1 machine model are you using? Auto, Pro?
Sleeprider
Apnea Board Moderator www.ApneaBoard.com ____________________________________________ Download OSCAR Software Soft Cervical Collar Optimizing Therapy Organize your OSCAR Charts Attaching Files Mask Primer How To Deal With Equipment Supplier INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
archangle
Wiki Editor 
Posts: 3,329 Threads: 62 Joined: Feb 2012
Machine: ResMed S9 AutoSet
02-05-2016, 01:51 PM
RE: Encore Pro
(02-04-2016, 02:36 PM)Sleeprider Wrote: Just click ignore, and download the data. It will work fine. You can also "create a patient" and associate that machine with that patient and you won't see that message again.
Get the free OSCAR CPAP software here.
Useful links. Click here for information on the main alternative to CPAP. If it's midnight and a DME tells you it's dark outside, go and check it yourself.
Seajayh
Posts: 14 Threads: 3 Joined: Feb 2016
Machine: DreamStation
02-16-2016, 01:28 PM
RE: Encore Pro
(02-04-2016, 01:29 PM)TgL9705 Wrote:(02-04-2016, 01:01 PM)TgL9705 Wrote: Does anyone have a downloadlink or something to share so i can get Encore Pro or Pro 2, basic doesnt work on my philips machine. I installed the software, set up a new patient account and managed to download the data from my SD card. I can see summary info under my treatment info and I have a blue symbol next to yesterday's info - however when I try to view the waveform info it tells me it is unable to generate the report - contact product support?? I've went through both the company and patient setups and turned all report options on. Anyone have a clue where the issue might be? thanks in advance - cj
Sleeprider
Wiki Editor
Posts: 28,407 Threads: 88 Joined: Dec 2014
Machine: Resmed Aircurve 10 VAuto
02-16-2016, 02:28 PM
RE: Encore Pro
You cannot call company support because they do not intend for patients to have that program. Your use is not supported by Respironics. The report is generated as a PDF like Acrobat. It works best if you have Acrobat on your system.
Sleeprider
Apnea Board Moderator www.ApneaBoard.com ____________________________________________ Download OSCAR Software Soft Cervical Collar Optimizing Therapy Organize your OSCAR Charts Attaching Files Mask Primer How To Deal With Equipment Supplier INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
Seajayh
Posts: 14 Threads: 3 Joined: Feb 2016
Machine: DreamStation
02-16-2016, 03:16 PM
RE: Encore Pro
I know I can't contact support...I'm running EncorePro on a Mac via VM - I have pdf software on Mac side. Do you think if I put a Windows version of Adobe Reader on Windows side that would fix it? When I click on the report icon a new window opens that is empty - the program then displays the message about contacting product support. thanks - cj
Seajayh
Posts: 14 Threads: 3 Joined: Feb 2016
Machine: DreamStation
02-16-2016, 05:46 PM
RE: Encore Pro
Problem solved! - Thanks, the .pdf gave me a clue to the solution... cj
Sleeprider
Wiki Editor
Posts: 28,407 Threads: 88 Joined: Dec 2014
Machine: Resmed Aircurve 10 VAuto
02-16-2016, 06:21 PM
RE: Encore Pro
Glad that worked. I figured it had to be a driver that could read PDF documents.
Sleeprider
Apnea Board Moderator www.ApneaBoard.com ____________________________________________ Download OSCAR Software Soft Cervical Collar Optimizing Therapy Organize your OSCAR Charts Attaching Files Mask Primer How To Deal With Equipment Supplier INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
|
|
« Next Oldest | Next Newest »
|
| Possibly Related Threads... | |||||
| Thread | Author | Replies | Views | Last Post | |
| installation of Encore pro 2 | karicheahmed | 2 | 354 |
09-12-2024, 11:46 AM Last Post: SuperSleeper |
|
| Encore Basic Data Import | juan8474 | 1 | 531 |
08-16-2024, 10:07 AM Last Post: Irish7281 |
|
| Help, Re: "Install the Encore Pro2" | henry777 | 10 | 681 |
07-06-2024, 07:54 AM Last Post: henry777 |
|
|
Importación de datos Encore Basic | juan8474 | 0 | 352 |
04-24-2024, 03:43 PM Last Post: juan8474 |
| where can I get the download for Encore Basic | leshep66 | 13 | 1,341 |
08-09-2023, 03:00 PM Last Post: Gideon |
|
| Encore Basic - How to download it? | chipbutty | 6 | 3,027 |
04-09-2023, 10:27 AM Last Post: Crimson Nape |
|
| DreamStation 2 - Will we ever have Access similar to Encore? | Wizard99 | 11 | 1,506 |
02-10-2023, 03:48 PM Last Post: Wizard99 |
|
