Good vs. Bad DME's

[gwc2795]

I have not seen anything on the subject of uncooperative DME's and the reason behind their attitude. I am still having trouble with my DME exchanging  mu aircurve 10 S for a Vauto. When I used google to look up their phone number this popped up.

https://www.mcduffieprogress.com/news/so...dc207.html

http://www.augustachronicle.com/news/201...ud-charges

I understand why they are issuing used equipment for new as well as not wanting to exchange the 10 S for the slightly more expensive Vauto. I think everyone should perform a search on their DME. I don't want to be associated with this DME and during my next Dr. visit I will make them aware of the quality of the DME they recommend. I am looking for another DME.

[SarcasticDave94]

Hi and you've already done so, in which case you may disregard my suggestion. Follow the steps for dealing with a DME in the wiki. I can share my direct, as in real acts I did, actions later if you'd like.

I just skimmed the linked articles. Wow, you got a live one there! LOOK OUT! Start shopping for another DME is what I'd do.

[gwc2795]

Thanks for the reinforcement. My daughter was recently placed on cpap and she loves her DME. I think I have to get the Dr. to send the prescription to a different DME?

[Walla Walla]

If your Doctor sent you to that DME I'd be looking for another Doctor also.

[gwc2795]

Walla Walla I think you may be onto something, the Dr. said they never had any problem with them. But the news articles are dated 3/12/18 and my visit with the Dr. was mid Feb 18. I intend to talk with her about it.

[SarcasticDave94]

If your Doctor sent you to that DME I'd be looking for another Doctor also.

Agreed 100%

Suggestion: maybe it was already suggested or otherwise...
1. get a full hard copy of your sleep studies and script

2. call your health insurance customer service and ask for a DME list nearby...try to stay "in network"

3. call DMEs from step 2 to research who YOU'D like to use

4. follow process to transfer to newly selected DME

And, if necessary, do the same to replace doctor

[JesseLee]

If your doctor has frequently used that DME, I would suggest that you make haste in getting the sleep study and a copy of the prescription as well (you are entitled to these records). If the investigators decide to look at your doctor, they could seize medical records and it would be a hassle to get your records so you can seek another DME.

[gwc2795]

Thanks Dave and Jesse. I intend to do it next week although that might be difficult because I live around Augusta Ga and the Masters Golf Tournament starts Monday.
Jesse I think you made an excellent point about the Dr.

[SarcasticDave94]

You're welcome. Keep us updated.

[Mosquitobait]

Thanks Dave and Jesse. I intend to do it next week although that might be difficult because I live around Augusta Ga and the Masters Golf Tournament starts Monday.
Jesse I think you

 made an excellent point about the Dr.

Make sure when you ask for a copy of the sleep study, that you want the RAW data as well as the summarized report. 

Maybe it would help you to return your machine if you brought along a copy of the article?  Then you can go elsewhere for a new one.