Hello Guest, Welcome to Apnea Board !
As a guest, you are limited to certain areas of the board and there are some features you can't use.
To post a message, you must create a free account using a valid email address.

or Create an Account


New Posts   Today's Posts

How many of you returned your first machine
#11
RE: How many of you returned your first machine
(07-29-2015, 09:41 AM)kally Wrote: I had a great nearly silent loaner and now I have bought my own model (slightly different) it is not silent at all. How many people had to work with their supplier to iron out glitches or get a different machine?

It seems there are so many things that can go slightly wrong. i want to make the supplier give me the machine that works for me, but I don't want a big fight. I am paying for this out of my own pocket. Thoughts?

I was given a different machine from the one prescribed. When I confronted the DME, supposedly they ordered a replacement. Not exactly the info you're looking for, but I will be returning my first machine. (BTW, using my insurance is going to save me $4.28 over 13 months vs self pay.)
Post Reply Post Reply
#12
RE: How many of you returned your first machine
I'm picking up a replacement for my just over 30 days used ASV on Monday. It had a burning plastic odor and makes occasional odd noises although less often now. But it messes up the onscreen data and the modem sent data so I don't trust it. The DME said Respironics refused to exchange it but I called them directly and they shipped one to the DME for me.
Post Reply Post Reply
#13
RE: How many of you returned your first machine
yes. I didn't know I could return it ... so suffered with wrong machine for 9 months. When i said I was returning it, they got busy and gave me a different machine and it works great. I now have the ResMed Air Sense 10 Autoset. but .. I wish I had the ResMed A10 for Her. not sure they will change it for me since I am doing so much better. ?? Look on this site for the machine recommendations.. very helpful.
Post Reply Post Reply


Possibly Related Threads...
Thread Author Replies Views Last Post
Sad [Symptoms] 11 months into CPAP but brain fog persists (and returned) Sleeper49 4 387 12-15-2024, 12:03 PM
Last Post: DaveSkvn
Exclaimation CPAP Machine Choices - read this before you accept a new machine SuperSleeper 305 287,621 10-28-2024, 07:30 PM
Last Post: ZacharySimon
  New machine vs. Old Machine - Same Model MrIvanDrago 1 327 10-10-2024, 08:20 AM
Last Post: Crimson Nape
  Can use ASV machine as Bipap S/T machine? soyjer 17 1,023 08-07-2024, 08:30 PM
Last Post: soyjer
  Aerophagia returned after weightloss lshinaberry 4 949 02-23-2023, 09:20 AM
Last Post: lshinaberry
  machine died! Now new doctor and new machine Bjazzman 17 7,643 09-05-2022, 09:07 PM
Last Post: NValtman11
  [Equipment] Old machine Button not on new machine ela1301 2 914 08-15-2022, 04:25 AM
Last Post: zellem


New Posts   Today's Posts


About Apnea Board

Apnea Board is an educational web site designed to empower Sleep Apnea patients.