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Apnea Board Forum - CPAP | Sleep Apnea  /  Public Area  /  Main Apnea Board Forum v  /  Dreamstation, Service Required

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Dreamstation, Service Required
MissMaced Offline

New Members

Posts: 1
Threads: 1
Joined: Oct 2018

Machine: Dreamstation
Mask Type: Nasal mask
Mask Make & Model: Unsure
Humidifier: Dreamstation
CPAP Pressure: Unsure
CPAP Software: DreamMapper

Other Comments:

Sex: Female
Location: United States
#1
Sad  10-17-2018, 06:42 AM
Dreamstation, Service Required
I've pretty much given up on Google providing any meaningful information.  I got about 2 hours of use from my machine last night.  It's been beeping.  Service required 051818-00449
I don't have access to a sleep doctor right now.  So I don't have anyone to bring my machine to.  What does this code mean and can I fix the problem myself?
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purpleh2 Offline

Preferred Members

Posts: 27
Threads: 3
Joined: Dec 2017

Machine: resmed 10
Mask Type: Full face mask
Mask Make & Model: f20
Humidifier: resmed
CPAP Pressure: 16
CPAP Software: ResScan

Other Comments:

Sex: Male
Location: canada
#2
10-17-2018, 07:42 AM
RE: Dreamstation, Service Required
If you can't find anything online
Call there customer service they can put the code in and tell you
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OpalRose Offline

Apnea Board Admin

Posts: 13,278
Threads: 72
Joined: Nov 2014

Machine: ResMed AirCurve 10 VAuto
Mask Type: Nasal pillows
Mask Make & Model: ResMed AirFit P10
Humidifier: With ClimateLine hose
CPAP Pressure: EPAP 8.4 PS 3.4 Trigger-High
CPAP Software: ResScan OSCAR

Other Comments: Wellue O2Ring™ Oxygen Monitor

Sex: Female
Location: Ohio, USA
#3
10-17-2018, 07:53 AM
RE: Dreamstation, Service Required
Try unplugging the device from the power source. Wait a few minutes and plug back in. Sometimes this corrects the problem.

Also, it could be something simple, like changing the filters.

Is the machine under warranty?
OpalRose
Apnea Board Administrator
www.apneaboard.com

_______________________
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INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE.  ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA.  INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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DaveY Offline

Preferred Members

Posts: 86
Threads: 7
Joined: Mar 2018

Machine: Resmed Airsense 10 Autoset
Mask Type: Nasal mask
Mask Make & Model: F&P Eson2; Wisp; Pico; Dreamwear
Humidifier: HumidAir
CPAP Pressure: 10-15
CPAP Software: SleepyHead myAir

Other Comments: Pre-treatment AHI=77 (Dec 2017; at home test); vertigo/BPPV; Torontek B400 oximeter; Medistrom

Sex: Male
Location: Alberta Canada
#4
10-17-2018, 08:45 AM
RE: Dreamstation, Service Required
Do you have a backup unit?

Dave
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Sleeprider Offline
Wiki Editor
Moderators

Posts: 28,428
Threads: 88
Joined: Dec 2014

Machine: Resmed Aircurve 10 VAuto
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10 and P30i
Humidifier: Resmed Climateline
CPAP Pressure: Vauto 9.6-18, PS 4.4
CPAP Software: ResScan OSCAR

Other Comments: गुरु

Sex: Male
Location: Murrysville
#5
10-17-2018, 10:08 AM
RE: Dreamstation, Service Required
You can call Supplier #27 at 1-800-376-5660, and they can tell you the meaning of the error and provide a repair estimate. Let us know what you learn.
Sleeprider
Apnea Board Moderator
www.ApneaBoard.com

____________________________________________
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INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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