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[Equipment] Locked Humidity controls
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[Equipment] Locked Humidity controls
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JRT2361
Posts: 1 Threads: 1 Joined: Sep 2023
Machine: Philips dream Machine
09-06-2023, 07:09 AM
Locked Humidity controls
Hello, I recently received my replacement Philips Dream Station from Philips. My original machine (which was recalled) had the option of adjusting the humidity level. The replacement shows locked for that setting. Does anyone know a way to unlock that setting or do I have to contact Philips? They are not very helpful in my experience.
OpalRose
Posts: 13,275 Threads: 72 Joined: Nov 2014
Machine: ResMed AirCurve 10 VAuto
09-06-2023, 07:51 AM
RE: Locked Humidity controls
From the Provider Mode > Therapy Tab > scroll down to "Patient Access" > Toggle Patient Controls Access to ON.
I believe the only setting not available for your control is the Auto On/Off feature. You have to contact a DME for help with that, which is my opinion is ridiculous.  Order the Provider Manuals here: https://www.apneaboard.com/adjust-cpap-p...tup-manual
OpalRose
Apnea Board Administrator www.apneaboard.com _______________________ OSCAR Chart Organization How to Attach Images and Files. OSCAR - The Guide Soft Cervical Collar Optimizing therapy OSCAR supported machines Mask Primer INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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[Equipment] Locked Humidity controls
