I think this forum is a gem, and I don’t dispute the decision the administrator has made about the thread in question. I’m also pretty sure the administrator would agree with most or all of what I say below. Still, I do want to try to explain my sense of the reasons we are, and should be, mindful of more than purely physical issues.
1. We try to be welcoming, good-natured, sympathetic, and courteous, in addition to informative, knowing that this opens emotional channels that aid communication.
2. We know that for successful apnea treatment, psychological factors can often be decisive. People are often starting treatment in a state of exhaustion, with cognitive deficits and a gloomy outlook. These are well-known effects of sleep apnea, and they can thwart people’s efforts to persevere with treatment. Acknowledgement and reassurance are not just decent ways to treat people; they can make a practical difference to people who are in a bad way, helping them to keep going with their therapy.
3. We often ask people how they are feeling during the day. Sleepy? Trouble concentrating? In low spirits? Or wide-awake? Focused? Cheerful? The answers to such questions can sometimes tell the experts a lot about what kind of treatment advice to give.
4. Sometimes it’s hard to separate discussion of what is mental from what is physical. For example, if someone is very sensitive to a particular kind of sound their mask is making, and it has them lying there at night wide awake and fuming with irritation, they need to know about another mask that is quieter. Or people who are somewhat claustrophobic may need to know about a different kind of mask or collar.
5. One goal of therapy is physical: to lower our risks of heart disease, brain damage, and the like. But another is to make our days happier and our minds brighter by giving us restful sleep at night.
Please let me close with my gratitude for everything all the Board administrators and other members do to help. It’s a pure labor of love!