[News] RECALL THREAD-- IMPORTANT PHILIPS DREAMSTATION & SYSTEM ONE USERS

[Sea Papper]

Philips stock owners have now filed a second class action lawsuit, in addition to the stock owner class action that alleges misdoings just prior to the recall announcement.  Perhaps they'll eventually be combined.  This new class action alleges ...

Ridiculous that this has to be handled with private lawsuits. Where is the FDA, SEC, and FBI on this? These people are criminals AND fraudsters. 

 my butt.

[Gideon]

I am seeing reports in other reddit that replacement units, DS2s, have been received from PR.

[btreger]

NBC News Chicago

[color=rgba(0, 0, 0, 0.9)]Restless Sleep: Recall Impacts Millions of Sleep Apnea Patients Worldwide[/color]

[color=rgba(0, 0, 0, 0.4)]Millions of Americans who suffer from sleep apnea need to check their CPAP and breathing machines for a potentially dangerous defect.[/color]
By Lisa Parker and Tom Jones [b]• [color=rgba(0, 0, 0, 0.9)]Published August 18, 2021, • Updated on August 18, 2021, at 10:46 pm[/color][/b]

[color=rgba(0, 0, 0, 0.9)][color=rgba(13, 13, 13, 0.9)]Making matters worse, the company tells NBC 5 Responds it does not have enough machines or parts to repair or replace the three-to-four million devices recalled worldwide. Half of those machines are in the United States, the company said.[/color][/color]

[color=rgba(0, 0, 0, 0.9)][color=rgba(13, 13, 13, 0.9)][color=rgba(13, 13, 13, 0.9)]Attorney Dena Young represents more than 1,600 users of the machines who have filed a class-action lawsuit against Philips. In their complaint, the plaintiffs allege the company “knew about these very substantial and material risks long before the recall.”[/color][/color][/color]

[color=rgba(0, 0, 0, 0.9)][color=rgba(13, 13, 13, 0.9)][color=rgba(13, 13, 13, 0.9)]Restless Sleep: Recall Impacts Millions of Sleep Apnea Patients Worldwide – NBC Chicago[/color][/color][/color]

[SingingSam]

If the reports are correct that they've started replacing DS1s then that makes sense. The priority may be related to the position of the foam relative to the air stream.

The air stream passes over the foam in the System One. However, in the DS1 the foam is placed directly in the air stream so that air flows around and through the foam. The result possibly is that a larger surface area of the foam is exposed to water molecules in the DS1. The greater the exposure, the higher the rate of hydrolysis reactions.

I've seen a lot of reports by DS1 owners that their foam is a badly degraded, oily looking mess.

In contrast, System One owners typically report that their foam looks mostly or entirely intact. Mine, for example, looks nearly new after 19,600+ hours even though I've saved mask diffusers that are peppered with black spots.

DS1 owners have newer machines but a more severe exposure than System One owners, hence the need to replace DS1s first. Philips may or may not confirm this as information is slowly released.

A story that hasn't leaked yet is what was it that forced Philips to go public. They could have chosen to (1) issue a recall under their own control or (2) keep quite and wait and see whether the FDA or a private lawsuit puts the problem into public view.

[ger365]

My new DME tried to push one of on me. Politely told them it belongs in the trash...demanded a Airsence 10/11

[btreger]

I just received this e-mail:

PHILIPS

Thank you again for taking the time to register your device, ensuring that your information is in our system. 
As a reminder, your confirmation number is: xxxxxxxxxxxxx

Currently, we are processing the device serial number registrations that have been received and are actively working with global competent authorities on the remediation process. Our organization is working diligently to replace or repair devices as soon as possible. Based on current estimates of impacted devices worldwide, we are working towards completing this effort within approximately 12 months.
 
You will receive updates about what you can expect on a regular basis. In the meantime, please speak to your doctor concerning your therapy options. This is an important step as every patient scenario can vary and we respect the relationship between you and your physician regarding your personalized care. 
Please visit Philips.com/src-update for more information and continued updates, including the latest answers to frequently asked questions (FAQs). 

Our commitment to patient care is at the heart of everything we do. We sincerely apologize for this disruption and are dedicated to supporting you throughout this process.
 
Thank you.

[videomagician]

I just received the Philips email too - except mine was in my spam folder.

[SleeplessinPgh]

I just received the Philips email too - except mine was in my spam folder.

So glad I saw this.  Mine was also in my spam folder.  Same wording.  The "from" address was globalintake-noreply@sedgwick.com, and instead of ending in Xs, it showed zeros after 202106. Is it legit?

[Phaleronic]

I believe it is, as that's the address from which I received a response too.

[SleeplessinPgh]

I believe it is, as that's the address from which I received a response too.

Thanks!  Good to know something is happening, even if it could take a year.