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ResScan CPAP Reporting Software (OLD version: 5.5) [Archived Discussions]
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ResScan CPAP Reporting Software (OLD version: 5.5) [Archived Discussions]
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tieman
Posts: 1 Threads: 0 Joined: Aug 2013
Machine: ResMed S9 Elite
09-23-2013, 10:21 AM
RE: ResScan CPAP Reporting Software (current version: 4.3)
Hello, I am new here and this board is great and very informative. My question is that the office I sent my card to after being on my machine for 30 day call and said there was 0 information on the card. I do download to rescan every couple days. When I download to my computer I know the download is working ok, but why am I loosing the data from the card? Thanks
snake33
Posts: 1 Threads: 0 Joined: Sep 2013
Machine: ResMed S9
09-23-2013, 10:48 AM
RE: ResScan CPAP Reporting Software (current version: 4.3)
Hello
Thank you very much for the programe but i have sent the email like you said but i didn't get anything back can you please help Thank you again 
vsheline
Posts: 2,036 Threads: 10 Joined: Jul 2012
Machine: AirCurve 10 ST-A (can treat Central Apneas, unlike Philips ST-A)
09-23-2013, 11:19 AM
RE: ResScan CPAP Reporting Software (current version: 4.3)
(09-23-2013, 10:21 AM)tieman Wrote: Hello, I am new here and this board is great and very informative. My question is that the office I sent my card to after being on my machine for 30 day call and said there was 0 information on the card. I do download to rescan every couple days. When I download to my computer I know the download is working ok, but why am I loosing the data from the card? Thanks Well, could be card was damaged in the mail, or could be user error on their part. If you have the card back from them, does the machine accept the card, and does ResScan read the card normally? By the way, when downloading data into ResScan, always choose "Discard" rather than "Overwrite". This way earlier data already downloaded into ResScan will never get overwritten. You could reformat the SD card in your computer or try a new 1 Gigabyte or 2 Gigabyte SD card. (I bought cards at Walmart, 2 for around $11 it think.) When new card is inserted in the machine, let the machine reformat it again if the machine offers to do so. Machine should write all statistical data (like compliance data for the past year or so) on the new card.
The Advisory Member group provides advice and suggestions to Apnea Board administrators and staff on matters concerning Apnea Board operation and administrative policies. Membership in the Advisory Member group should not be understood as in any way implying medical expertise or qualification for advising Sleep Apnea patients concerning their treatment.
lakeside7
Posts: 3 Threads: 0 Joined: Sep 2013
Machine: Resmeds9
09-23-2013, 08:16 PM
RE: ResScan CPAP Reporting Software (current version: 4.3)
(09-22-2013, 04:35 PM)blebs Wrote:------------------------------------(09-22-2013, 03:22 PM)lakeside7 Wrote: I downloaded Rescan (file size 120MB). When I start software I get the following error msg: "Pure virtual function called". Any clue as to what's wrong? I tried deleting, rebooting, and re-downloading several times. I still get the same error message. Lakeside7 
me50
Posts: 2,568 Threads: 92 Joined: Aug 2013
Machine: resmed S9 VPAP Auto
RE: ResScan CPAP Reporting Software (current version: 4.3)
(09-23-2013, 08:16 PM)lakeside7 Wrote:(09-22-2013, 04:35 PM)blebs Wrote:------------------------------------(09-22-2013, 03:22 PM)lakeside7 Wrote: I downloaded Rescan (file size 120MB). When I start software I get the following error msg: "Pure virtual function called". Any clue as to what's wrong? what OS are you using? are you checking the 3 drivers? if you are, that could be your problem? INSTALLATION WARNING: During the installation, it will ask you if you wish to install the 3 ResScan proprietary drivers. DO NOT INSTALL THE DRIVERS! If you do, ResScan WILL NOT WORK and all future installs of ResScan will not work.
lakeside7
Posts: 3 Threads: 0 Joined: Sep 2013
Machine: Resmeds9
09-25-2013, 02:22 PM
RE: ResScan CPAP Reporting Software (current version: 4.3)
Re error msg. I am using Windows XP, have not checked to install any of the drivers, have re-installed several times and still get the same error message.
Lakeside7 
blebs
Posts: 37 Threads: 4 Joined: May 2013
Machine: Resmed S9 VPAP S BiPAP
09-25-2013, 04:38 PM
RE: ResScan CPAP Reporting Software (current version: 4.3)
(09-23-2013, 08:16 PM)lakeside7 Wrote:(09-22-2013, 04:35 PM)blebs Wrote:------------------------------------(09-22-2013, 03:22 PM)lakeside7 Wrote: I downloaded Rescan (file size 120MB). When I start software I get the following error msg: "Pure virtual function called". Any clue as to what's wrong? (09-23-2013, 08:34 PM)me50 Wrote:(09-23-2013, 08:16 PM)lakeside7 Wrote:(09-22-2013, 04:35 PM)blebs Wrote: Hello and welcome to the board. Please see post #443 above.------------------------------------ (09-25-2013, 02:22 PM)lakeside7 Wrote: Re error msg. I am using Windows XP, have not checked to install any of the drivers, have re-installed several times and still get the same error message. Do you have all of your Windows Critical Updates installed? What about antivirus software? Norton is known to cause problems at times.
sleepy7
Posts: 1 Threads: 0 Joined: Sep 2013
Machine: resmed S9 autoset
09-30-2013, 09:19 PM
RE: ResScan CPAP Reporting Software (current version: 4.3)
Just installed the software. Very interesting. I saw my doctor today and she's only seen the "summary report" and knew nothing of the detailed charts. I was very surprised by this. This was further reinforcement that people need to take responsibility for understanding their own data - not just leave it up to the "experts."
Thank you for the links!
blebs
Posts: 37 Threads: 4 Joined: May 2013
Machine: Resmed S9 VPAP S BiPAP
10-01-2013, 05:35 AM
RE: ResScan CPAP Reporting Software (current version: 4.3)
(09-30-2013, 09:19 PM)sleepy7 Wrote: Just installed the software. Very interesting. I saw my doctor today and she's only seen the "summary report" and knew nothing of the detailed charts. I was very surprised by this. This was further reinforcement that people need to take responsibility for understanding their own data - not just leave it up to the "experts." Some, but not all, are only interested in summary and compliance reports. Does seem strange that yours didn't know about the detailed summaries.
rocannon
Posts: 1 Threads: 0 Joined: Oct 2013
Machine: cpap
10-05-2013, 12:50 PM
RE: ResScan CPAP Reporting Software (current version: 4.3)
Does the downloading of data from the SD card wipe the card?
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ResScan CPAP Reporting Software (OLD version: 5.5) [Archived Discussions]
