Hello Guest, Welcome to Apnea Board !
As a guest, you are limited to certain areas of the board and there are some features you can't use.
To post a message, you must create a free account using a valid email address.

or Create an Account


New Posts   Today's Posts

Resmed S9 Autoset an error message after changing the motor
#1
Resmed S9 Autoset an error message after changing the motor
Hello to everyone and happy new year.

Ive attempted to change the motor on my Resmed S9 Autoset CPAP,everything went ok till Ive turned the machine on.Now the CPAP is working eather on full power constantly or im gettint an error message "System error,please contact service provider" .
Do I have to calibrate the machine somehow to merriage to the new motor? 
I thought is a straight swap...
Post Reply Post Reply
#2
RE: Resmed S9 Autoset an error message after changing the motor
Assume you did everything right during disassembling and assembling, you still need to reset blower hours according to the manual.
Post Reply Post Reply
#3
RE: Resmed S9 Autoset an error message after changing the motor
I had my grandson swap out the blower motor that I bought on Amazon. That seemed very easy. It runs no prob but stops after 30 seconds or so with the error message to contact the technical support folks. It sounds like I need to get inside the software and reset the hours on the motor.
Post Reply Post Reply
#4
RE: Resmed S9 Autoset an error message after changing the motor
I've replaced quite a few S10 motors and didn't have to reset data to have them work correctly. I do not think you can reset blower motor hours unless you can run a boot loader on the board (resmed can)...
Post Reply Post Reply
#5
RE: Resmed S9 Autoset an error message after changing the motor
Mburkhar02 - With it being an S9, how many hours are on it?
- Red
Crimson Nape
Apnea Board Moderator
Project Manager for OSCAR - Open Source CPAP Analysis Reporter
www.ApneaBoard.com
___________________________________
Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
Post Reply Post Reply
#6
RE: Resmed S9 Autoset an error message after changing the motor
I read somewhere, perhaps here, that it is possible to install the motor "backwards", which is an odd expression, since it's cylindrical, but if it is in backwards, you get an error message.

I think saying it went in upside down might be more accurate. The slightly tapered end with the hole is outermost and the end with the ridge around the hole is innermost. See at time 6:03 in this video https://www.youtube.com/watch?v=fpWD_5_YLzs for the orientation. Also look at reassembly wire routing at 7:13 and alignment of pressure sensors at 7:41 for board replacement. And power plug orientation at 7:55. That Molex plug should not fit in any way but the proper way, but check the wire colours vs. the video.

I doubt the logic board is sophisticated enough to address the identity of one motor over the other (e.g. it is doubtful that the logic board knows it was changed at all) and they don't stop at the excess hours warning even if not reset. The motor could be the wrong one - that is a remote possibility but they are the same for S9 and S10 and the wrong fit of a motor would be obvious, you'd think.
Post Reply Post Reply


Possibly Related Threads...
Thread Author Replies Views Last Post
Sad [CPAP] Res Med S9 help! Error: Settings reset to default values, please contact service pr dexter020281 23 35,640 12-20-2024, 02:56 AM
Last Post: Jarqui
  AIRSENSE 11 - BAD SMELL COMING DIRECTLY FROM BLOWER MOTOR iknownothing 3 198 12-19-2024, 08:38 PM
Last Post: Canuck 2
  [Equipment] DreamStation "Check Power" message HerbieK 2 7,153 12-03-2024, 12:53 AM
Last Post: Ray.alissa
  ResMed AirSense 10 Respond (Autoset) dropped a foot radarrab 2 255 11-28-2024, 09:58 PM
Last Post: srlevine1
  [Equipment] Safe to soak AirSense 10's electric motor in isopropyl alcohol? StackExchange 1 169 11-28-2024, 08:27 PM
Last Post: SarcasticDave94
  How to clean out black grime, inside AirSense 10's unopenable motor chamber? StackExchange 1 283 11-25-2024, 06:36 AM
Last Post: Nightynite
  Service Required Message jmack729 2 273 11-06-2024, 11:57 AM
Last Post: StratCat48


New Posts   Today's Posts


About Apnea Board

Apnea Board is an educational web site designed to empower Sleep Apnea patients.