DID YOU GET YOUR RESMED MASK SURVEY INVITATION

[srlevine1]

I was wondering how many people received ResMed's new mask survey sent to myAir users?

It is billed as a "research project" and appears to collect biometric information.

Considering ResMed's "one-way" information policy -- perhaps this survey can be used to complain about "other" issues. 

Shape the future of CPAP masks…
 
 

 
 
 
 
 
Stephen richard, we’d like to hear about your mask experience. Download ProjectFit to complete the 5-minute survey, create a 3D selfie and score the chance to win 1 of 5 $500 Amazon Gift Cards*.
 
 

 
 
 
Viewing this email on a computer? Scan this QR code with your iPhone to download ProjectFit.
 
 
 
 
 
or search for “ResMed ProjectFit” in the app store on your iPhone
 
 
 
 
 
 

For more information, visit [url=https://click.resmed.com/].
 
 
 
 
 
Download the 5-minute survey app now!
 
 

 
 
 
 
 
 
ProjectFit is a research app for ResMed myAir users.
For Official Rules, click [url=https://click.resmed.com.
*Excluding residents of Rhode Island.

[GuyScharf]

iPhone only.

[mesenteria]

Nothing yet to me.  ???

[cathyf]

Hmmm... I was on the ResMed site looking at the F30 instructions, and I left a comment on the "leave a review" section. Basically groused about having to cut the headgear apart and sew it back together so that it would fit my head.

I'm paying a lot of money for a DIY some-assembly-required piece of equipment!

[DaveL]

No. No survey. And I use "My Air" though it isn't that helpful.

I also use my iWatch to provide a sleep report. I won't recommend that to others

Best resource is OSCAR. However, I'm a slow learner and I'm dependent on help which I get here sometimes.

[CorruptAlligator]

I wish I can give some feedback to improve the N20. I can't use it due to the bad design with an opening up top that causes leaks.

[DaveL]

Best information i've seen is in the mask fit instruction that someone provided. I don't have a link

It helped me realize that tiny mask adjustments make a huge HUGE difference. When I'm trying to do this with my mask on, in the middle of the night, after I've woken up I end up with GROSS mask adjustments. That's horrible.

My DME has a habit I hate. I go in. They recommend a mask. I ask them to put me on a mchine. So I put the mask on, adjusted by the attendant, and lie back in a reclining chair for a few minutes with the machine humming. Seems good to go!

Then they take the shop-mask back, go away and come back with a brand new one in a sealed bag. I get to adjust it myself when I get home. Bah. Humbug.

Please take a look at your mask headgear. Are the straps at equal length? I mean is the Left top strap same length as the Right top strap? Same for bottom straps? It makes a difference.

Other thing. I find that the mask headgear stretches over time. Maybe your headgear has stretched.

Hope this helps. Hope someone provides a link for the mask fit link.

[DaveL]

Another comment. N20 comes with a fit gauge in the box. Check to make sure you have the right size mask.

I played lots of football and broke my nose a couple of times. They look at me and sell me a N20 LARGE. Nope. I checked the fit gauge. I'm a medium. The large leaks on my funny shaped nose. The medium is wonderful.

Finally, I have two Knightsbridge Dual Band chinstraps. I used his fit instructions and bought the recommended size. However, the bottom straps came off during the night because of the shape of the Knightsbridge Dual Band. To compensate, I got to buy a large N20 with large insert. Bottom strap is below the Knightsbridge Dual Band; Problem solved. Except it cost me $349 Canadian to fix that buying the mask from my DME supplier. That's a lot of money! (I can buy them online for a decent price now.)

[srlevine1]

I use a Sharpie to mark the strap positions on my headgear when I achieve a great fit. Then I use these marks to adjust the new headgear to get a close approximation of a good fit starting point.