DreamMapper server down?

[bins2345]

Are you serious?  If so, would you kindly: (a) show me where to find that instruction; (b) tell me what to do if I don't know anything about twitter; and © tell me why it isn't a far better idea to post a warning/popup at dreammapper.com?

BTW, my company just advised that its portal (ENCORE) is down also.

[OpalRose]

bins2345,
No one is disagreeing with you.  I totally understand your frustration, and that's why I never subscribed to DreamMapper.  You can get the same basic information on your Cpap display screen.  

Now with that said, if Encore is down in addition to DreamMapper, then they are obviously having server problems.  

You do have a choice...
Those of us who track our therapy and don't want to depend on Doctors and DME's or an unreliable program to tell us how were doing simply use OSCAR.  You do have a choice.

[bins2345]

Thank you, OpalRose.

[1howardg]

I had the same problem on the weekend with my Mac. It seems to be running well now.

[bins2345]

Yes, the web app is up altho I had to re-register but my dreammaker still can't reach the server so the info on the app ends last friday

[Takuya57]

The Dreammapper server is up and running again. 

[bins2345]

I can access the app and web page but I am still unable to upload my recent data.

---

...and I can't re-pair.  The dealer said, "Just wait.  They told us it will all be up and running by tomorrow." (TU)

[wfernandez7404]

I tried and I still can't log on, it still says unable to connect to server, its been like this since Friday

[bins2345]

On Saturday, I received a very poorly written automated response from Philips that everyone is in a waiting line to be able to upload. Lo' and behold, last night everything was back to normal for me.  Perhaps you are still in the queue.

[bins2345]

For the past few days, I have been able to see nightly results on my DreamStation and I have successfully uploaded ("completed") them.  However, they haven't appeared on the web or the app.  Instead, a report showed that I have missed days of therapy.

I received this from the Company:  "We are currently experiencing delays with processing patient therapy data."

Would've been nice if it sent a notice to users.