Help! (What to do about my new Airstart!)

[wolrab49]

I have just changed from a Respironics System 1 APAP to a ResMed Airstart 10 APAP

I had no problems with Sleepyhead on my Respironics but it does not read any data other than therapy time from the ResMed

I tried ResScan and that says it is an incompatible device

I need the compliance data for work

Where do I go from here ?

Thanks in anticipation


Denis

[Crimson Nape]

The Airstart is a brick and doesn't collect detailed sleep data. Also, from what I gather Resmed has discontinued the Airstart.

[Gideon]

The AirStart series is what we call a brick, it does not keep or store detailed data.
Rescan should be able to show compliance data.

Any chance you can exchange it for a different model.  This would be the AirSense 10 AutoSet.  


(best choice) indicates a full data capable machine that has Sleepyhead software capability and an Auto Mode.  These are in general the best available machines

Always specify the exact machine you wish, This removes all ambiguities and prevents substitutions.
DAW (Dispense as Written) prevents substitutions.
General Information on DreamStation Models from Philips Respironics
Current acceptable in Production Machines (ResMed and Philips Respironics, the 2 most popular manufactures)

• ResMed AirSense 10 AutoSet (best choice) (E0601) (Fixed CPAP, Auto CPAP)
  
  
• ResMed AirSense 10 AutoSet for Her (best choice) (E0601) (Fixed CPAP, Auto CPAP)
  
  
• ResMed AirSense™ 10 Elite CPAP Machine with HumidAir™ Heated Humidifier (37205) (E0601) (Fixed CPAP)
  
  
• Philips Respironics DreamStation Auto CPAP Machine (DSX500x11) (Not all DreamStation Models, Check SN on bottom, bricks look the same) (Fixed CPAP, Auto CPAP) (best choice)
  
  
• Philips Respironics DreamStation CPAP Pro (DSX400x11) (Not all DreamStation Models, Check SN on bottom) (Fixed CPAP)
  
  
  

Current Machines to Avoid

• Any ResMed AirStart (Lack of full data capability)
  
  
• ResMed AirStart™ 10 CPAP Machine with HumidAir™ Heated Humidifier (all models, 37201) (Lack of full data capability)
  
  
• ResMed AirSense™ 10 CPAP Machine with HumidAir™ (37015, 37203) (Lack of full data capability)
  
  
• Philips Respironics DreamStation CPAP (DSX200x11) (Not all DreamStation Models, Check SN on bottom) (Lack of full data capability)
  

Note: These are current machines, there are older models that have full data capability that are available via secondary markets if budget is an issue. Please inquire on the forum and your questions will be answered.

[OpalRose]

Did you get this from a local DME or supplier?

As stated above, the Airstart is what we call a "brick". You will not be able to retrieve any data from this machine.

See if you can return the Airstart, and upgrade to a ResMed Airsense 10 AutoSet. This way you can use ResScan to print out compliance reports.

[Sleeprider]

Denis, if you bought this on your own, you're stuck. If it was provided under insurance by a DME, they ripped you off with a discontinued cheap machine. Have your doctor change the prescription to Auto CPAP and get a replacement right away. If your doctor is connected to the supplier, he is also a crook. If you can't get it replaced, a new Airsense 10 Autoset is available on Amazon for $459. You can huck the brick through the window of your supplier (don't get caught).

Seriously, if this was insured, just return it, inform your insurance, and they won't be reimbursed.

[wolrab49]

Sadly I bought it myself, I have written to the seller because they do say it records compliance data to SD card and I am waiting for a reply

I tried to post a link to the item I think you meant at Amazon but being a newbie it won't let me 

Could you post the link please?

If I have to swallow the cost of the machine I will

Regards

Denis

[OpalRose]

Just go to Amazon and search for AirSense 10 AutoSet or if you prefer, DreamStation Auto Cpap.
You will find them easily enough.

Links to commercial sites are not allowed.

[wolrab49]

Thanks

I am going for the Airsense because the two nights I have used the Airstart my AHI has been under 1 and it was never that good with a Respironics machine

Denis

[Sleeprider]

It's a great choice for comfort and effectiveness. If nothing else, you will have a backup or travel machine.

[trish6hundred]

Hi wolrab49,
WELCOME! to the forum.!
Good luck as you continue CPAP therapy and I hope you like the AirScense10 AutoSet.