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[Equipment] Service Required 062218-03155
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[Equipment] Service Required 062218-03155
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neakahnie
Posts: 2 Threads: 1 Joined: Sep 2019
Machine: DreamStation
09-18-2019, 06:13 PM
Service Required 062218-03155
Had a power outage this morning just before I woke up, and now my DreamStation says "Service Required 062218-03155" and I can do nothing--unplugging and replugging doesn't change the message, and I cannot use the button to scroll to anything. Help! I need to sleep tonight. Is there a work around? What does the error code mean?
Sleeprider
Wiki Editor 
Posts: 28,485 Threads: 88 Joined: Dec 2014
Machine: Resmed Aircurve 10 VAuto
09-18-2019, 07:30 PM
RE: Service Required 062218-03155
Your error is fatal, and the bad news is you will miss a night of therapy. All E-06 errors require replacement of the main-board http://www.apneaboard.com/file_links121/...Ver.18.pdf Best guess is you had a power surge.
It is also an opportunity. Ask for a Resmed Airsense 10 Autoset as a replacement. It's a better machine. Eitherser way, you need to contact your supplier for replacement, and if iyou did not get the machine through insurance, it's possible you are covered by homeowners insurance for the electric surge.
Sleeprider
Apnea Board Moderator www.ApneaBoard.com ____________________________________________ Download OSCAR Software Soft Cervical Collar Optimizing Therapy Organize your OSCAR Charts Attaching Files Mask Primer How To Deal With Equipment Supplier INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
neakahnie
Posts: 2 Threads: 1 Joined: Sep 2019
Machine: DreamStation
Jast321
Posts: 1 Threads: 0 Joined: May 2020
Machine: Philips Dreamstation
05-15-2020, 08:41 AM
RE: Service Required 062218-03155
My Dreamstation just did the same thing, and it is the second one to do it. It is NOT a power surge - my machine has its own UPS unit that also protects against surges, and we have had no other power phenomenon. Maybe it is coincidence, but this one lasted exactly 2 months past the end of the two year warranty period.
So I am done, I am ordering a Resmed V10. - Bill
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[Equipment] Service Required 062218-03155
