Not seeing any information on Dreammapper

[MitchS]

I just received my Dream station and downloaded the app to track my progress on my Galaxy 9 +. After installing and uninstalling 3 times my data still does not show on the app. Please someone  help?

Have you registered your machine and setup an account? You will need your DreamStation serial number to do so.

If you have setup an account you might try these instructions from the DreamMapper FAQS section of their website to make sure your Bluetooth is setup properly. Note you must tell the app to use Bluetooth by following the instructions in the first paragraph.


How do I reset the Bluetooth connection?
First, verify that the Bluetooth option is turned on in the DreamMapper Settings menu. Click on the 3 bars on the top left of the app, then click on Settings. On the Settings menu, click on the button next to Use Bluetooth. Scroll down to the bottom of the Bluetooth Setup page and click on Begin Using. The data should begin synchronizing. If the data does not sync and the connection fails, please try the following steps to reconnect the Bluetooth:

• Unpair the Bluetooth.
  
• Uninstall the app.
  
• Reboot the phone/tablet.
  
• Install the DreamMapper app and go through the setup process selecting Bluetooth.
  
• Pair Bluetooth. (Note: Pair means to establish a connection between devices.)
  
• On the DreamMapper app Settings menu, click on Bluetooth, then click on Begin Using.
  
• Data should start synchronizing.
  
• Click on the Sleep Page to view the latest usage data.
  

While DreamMapper can be useful for a quick check on your nightly results, I would recommend using the free SleepyHead software. It will give you a much more detailed view of your results. SleepyHead links are in my signature.

Mitch

[BeepBeepNoSleep]

I just received my Dream station and downloaded the app to track my progress on my Galaxy 9 +. After installing and uninstalling 3 times my data still does not show on the app. Please someone  help?

FWIW I've been using DreamMapper without issue for weeks, but today it is not loading any data. I tried re-pairing bluetooth and reinstall as well to no avail. I think they may be having an outage on their end.

[BeepBeepNoSleep]

I just received my Dream station and downloaded the app to track my progress on my Galaxy 9 +. After installing and uninstalling 3 times my data still does not show on the app. Please someone  help?

FWIW I've been using DreamMapper without issue for weeks, but today it is not loading any data. I tried re-pairing bluetooth and reinstall as well to no avail. I think they may be having an outage on their end.

My info is showing up now. May be worth trying again.